Falconhead

eleonora salvador _{on Google}

Mar 4th, 2024

Dirty place, office dont care about the neighbors, they dont answer emails and calls, there is no rules inside the condo, and its VERY EXPENSIVE!
if you are looking for a clean place and good place, its not here.

Caroline Waterwall _{on Google}

Feb 12th, 2024

I am sad to say I am stuck in a lease here. If I could have a do-over, I would stay far away from this place. The "renovations" are poorly done. The office staff are unresponsive. Multiple break-ins through the complex ( I understand mgmt can not prevent theft but want to stress the saftey issue here - I wish they would have some deterrents seeing as it IS CLEARLY an issue) Parking is impossible also!

Sammy Robinson _{on Google}

Jan 14th, 2024

Worst apartment ever. I plan to do a weekly review of everything I hate about this place in the only two months Ive been here.
DONT MOVE HERE!!!!
Review 1: ROACHES! Moved into my unit and the very first day German roaches were present in the kitchen area. I did not have any bugs at my last residence. I feel so disgusted.
I have had the exterminator come 3 times! They are still active ! Its so disgusting!
Next the staff sucks! Malorie and the manager Chick suck. I have emailed Malorie idk how many times . No response. I have called the office many times. They will screen your freaking calls to avoid answering you in the office. I have had to pop up anytime I have important business to discuss .
I think that will be it for the first one. Ill be back tomorrow with the other half.

Adrian Langford _{on Google}

Jan 6th, 2024

In general, the apartments are 25% overpriced as ALL apartments need to be updated with new appliances and windows and in some cases, A/C units and inside returns that harbor mold. Most units seem to have newer dishwashers but not newer washer and dryers. Repairs inside and out need a lot more attention and quicker turnaround time. We have been through two different management companies and about 8 different managers. It has not been a good experience with repairs and inaccurate information, new procedures and policies, and over-billing for rent and fees. I will say that the current management team (RPM), is the best so far. In particular, Malory, a RPM staff member, does a great job and puts in a lot of effort on behalf of the tenants' and is knowledgable and efficient.

Will Winkelmann _{on Google}

Dec 11th, 2023

By far THE WORST apartment I have ever lived in. Avoid this place like the plague! They need to rip the word "Luxury" off their name, it is far from a luxurious place to live.
For starters, management is awful. The phones go unanswered every single time I call, forcing me to go talk in person on my day off since I work 12+ hours a day.
Secondly, this place is disgusting! The "valet trash pickup" never pick up the trash, causing fly infestations or a river of maggots in the hallway.
Third, if you set up auto-pay, they will double charge you every month. Because this happened to me twice (and each time the second payment would bounce) I am not allowed to use a credit or debit card to pay rent. That wouldn't be a big deal if they accepted cash, personal check, or cashier's check, but they don't. Instead, I now have to go to my bank (on my day off), pull out my rent in cash, then go to CVS and buy a Moneygram. This whole process takes hours out of my day, just because THEY billed me twice every month.
Fourth, everything is always broken. The gates for our gated community are broken and stay open. Because of this, theft and vandalism occurs often. I have had both mine and my wife's car broken into, keyed, items stolen, and threating notes left on the windshield. Not to mention that I have spent almost $1000 on replacing glass on my vehicles. Management response? I get $20 off a month on a garage or a covered parking space. What a joke. Especially since it took us weeks to get a response!
Fifth, parking is horrible. Since we didn't shell out the extra $75 a month for covered parking, my wife and I normally have to park over 100 yards away from our building.
In summary, do not waste your money on this dumpster fire of an apartment complex! There are much better apartments for cheaper in the area. Avoid this place like the plague!