Budget Car Rental

May 8th, 2023

Middle eastern guy is a scam watch out for this business they stole 200$ from me via security deposit with promising a full return and I returned gas full tank and everything. If I could rate the business 0 stars I would, customer comes first always.
Apr 19th, 2023

This Car Rental Office is in the middle of an industrial area. We hired a car on Saturday for a Daytrip. Return outside the opening hours was not possible, so we returned the car to the airport. The Rental process was easy, except to get into the office. You need to call a number which is written at the door. No bell, and after five minutes of knocking a very unfriendly guy opens the door, maybe he was disturbed by the knocking. I explained that I just have a German Mobile, but he was still very angry to us. Every Question we asked was too much. Very bad customer service! Never will rent again at this location! Maybe never again Budget.
Jan 28th, 2023

Horrible experience. I was rented a broken truck which I was supposed to drive from WA to CA with. Problems with the truck before driving it off the lot and the front desk guy dismissed my concerns. He was very rude and unhelpful. Only made it 20 min on freeway before truck engine overheated (truck was only half loaded). Spoke to front desk guy and asked if he can look at maintenance reports and he was again dismissive and told me he can't help. After being delayed a full day and waiting for 10+ hours on 3 different roadside assistance calls, truck was deemed not safe to drive, got it towed and had to get a Uhaul to drive to CA (Budget didn't have replacement trucks till the next day at the earliest). Budget truck only made it 40 miles on my 800 mile journey. Still waiting to hear if i'm getting a refund.... Tip - NEVER use Budget for truck rentals, stick with Uhaul - far more reliable (and affordable).
Nov 22nd, 2022

The front desk person is very rude. I had booked the car 2 months ago and they doubled the rental price as I arrived an hour late (which I had informed earlier). He just said take it or leave it. I would never book again from this place.
Oct 22nd, 2022