Cricket Authorized Agent

I 100% absolutely regret changing providers. I can never log in to pay my bill, so if I call, they want to charge me a fee then. If I wait till tomorrow, then I have to pay a reactivation fee. This provider has caused nothing but stress. The service is sketchy, the app is always down, I've updated it 3x this month alone, and it's not getting better. The local stores won't help either. It's absolutely not worth it. I paid almost $1000 to move 4 lines over, and not only did they upcharge me on things I specifically stated I didn't want, but the phones were defective. Do not give them your business. They will not help you once you've set up your lines.
Apr 28th, 2023

Wrong time on the app! I drove from Richland because they were open till 8 and they have a sign that says they close at 6. They need to make the update on the app so people dont drive for no reason. Plz gas is not cheap.
Mar 19th, 2023

Solo pos avisar que las cajeras son unas rateras cuando te diesen que tienes algo gratis por promocin protector de pantalla o del celular o audfonos revisa tu resivo y ellas o ellos te los cobran y ya no yeaseptan debolberlos las culeras aunque tu no los pediste oy reclame y descaradamente me dijo que es por que ganan conision de lo que venden las objetes
Nov 12th, 2022

Aug 11th, 2022

Worst customer service. The store manager Julissa was being very rude. We went in trying to switch to Cricket, we asked several questions and she was being very arrogant. She was explaining and acted very disrespectful. She begin to raise her voice and saying that she wasnt being rude. We proceeded to tell her that we didnt like how she was treating us horrible and she begin to yell then go to another store. we continued on telling her how bad of a service she was providing. We left and she went out of her way to go outside the store laugh and flip us off. So much for Julissa being a manager.
Jul 11th, 2022