Metro by T-Mobile

Thomas!! He's he person to look for if you need help! I been to other metropcs and customer service really bad and no help at all but this metropcs on court st was really helpful I didn't mind an hour drive. Thank you Thomas for being such great help! This guy knows what he's doing
Sep 27th, 2022

Pasco store is the worst they are my carrier and I called to see about an upgrade what they had and how much it would cost they told me we don't talk on the phone and hung up on me.
Jan 12th, 2022

Great customer service!
Aug 29th, 2021

Jul 31st, 2021

Good phone deals lousey service representatives. I went in to put in a claim on a missing phone. The one lady I spoke with was distracted and not being attentive to my conversation.. I had 2 step verification on most all my accounts and now I had no phone.. She asked me if I was at the store I bought the phone at? I said no and she told me I had to go there and waved me off. It was too late for me to get to the other store and get my claim started.. so much for trying to help a needy customer.. I needed my phone. every account I have is tied to that phone # and two step verification. I'm literally off the grid. Everything is in my phone. Contacts, banking, business I'm in the midst of, communication across many venues. Plus any information I need. So I left with much frustration and despair.
Feb 1st, 2022