Office Depot
-
3536 South Jefferson Street
Falls Church, VA 22041 - (703) 845-2661
- Website
Hours
Chamber Rating
-
Ayana
Evelyn, the sales associate (thinking back, I think she's a manager) was very helpful and kind. I was going to buy a small can of cleaning duster but after talking to Evelyn, she convinced me to buy the bigger can. My first time going to that Office Depot, encountering Evelyn made a good first impression, would shop there again!
May 27th, 2021 -
samuel perez
bad customer service.......
Mar 26th, 2021 -
Nequa Godette
Jan 12th, 2021 -
Roshelle Veney
Consistently a poor experience! 1st visit: It took the young lady 20+ minutes to print about 20 sheets of paper. I was the only customer at the Copy and Print desk, and there were no special request. Simply printing copies of a pdf from an email. Second visit: I'm informed of a new policy to charge 2.50 for any print jobs under 2.50 at the Copy and print desk. Not all Office Depots do this. However, I can see it being necessary when the desk is crowded and there are simple request that can be handled without customer service, but not when there are two to three employees at the desk watching you wait in line for the next self-serve printer to come available. Third Visit: My printer died and I had to return to this location to print another document. After waiting about 20 minutes in line for self-serve printers I ended up helping the customer ahead of me as no one in a red shirt seemed to notice her need for help. (Again, not busy in the store) Now I'm doing the job they wanted to charge me for. Unacceptable!!! I finally complained that they can't both charge me for customer service and leave customers to help other customers.
Jan 11th, 2021 -
Noel Rivera
Last time I stop hear! I will definitely go out of my way to another store. Asked for some assistance on making some copies and was told just look at the instructions. Great customer service ;)
Dec 22nd, 2020
About
Office Depot
Office Depot and OfficeMax are now one company. Weve come together to bring you the best shopping experience possible. Office Depot at 3536 South Jefferson Street is the place to shop for office supplies, paper, ink & toner cartridges, breakroom & cleaning supplies, office furniture, and school supplies.
Questions & Answers
Q What is the phone number for Office Depot?
A The phone number for Office Depot is: (703) 845-2661.
Q Where is Office Depot located?
A Office Depot is located at 3536 South Jefferson Street, Falls Church, VA 22041
Q What is the internet address for Office Depot?
A The website (URL) for Office Depot is: http://www.officedepot.com/storelocator/va/falls-church/office-depot-3255/?cm_mmc=Yext-_-3255-_-Website-_-NS
Q How big is Office Depot?
A Office Depot employs approximately 20+ people.
Q What days are Office Depot open?
A Office Depot is open:
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: 6:00 PM - 6:00 PM
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Q How is Office Depot rated?
A Office Depot has a 4.0 Star Rating from 70 reviewers.
Hours
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Ratings and Reviews
Office Depot
Overall Rating
Overall Rating
( 70 Reviews )Ayana on Google
Evelyn, the sales associate (thinking back, I think she's a manager) was very helpful and kind. I was going to buy a small can of cleaning duster but after talking to Evelyn, she convinced me to buy the bigger can. My first time going to that Office Depot, encountering Evelyn made a good first impression, would shop there again!
samuel perez on Google
bad customer service.......
Nequa Godette on Google
Roshelle Veney on Google
Consistently a poor experience! 1st visit: It took the young lady 20+ minutes to print about 20 sheets of paper. I was the only customer at the Copy and Print desk, and there were no special request. Simply printing copies of a pdf from an email.
Second visit: I'm informed of a new policy to charge 2.50 for any print jobs under 2.50 at the Copy and print desk. Not all Office Depots do this. However, I can see it being necessary when the desk is crowded and there are simple request that can be handled without customer service, but not when there are two to three employees at the desk watching you wait in line for the next self-serve printer to come available.
Third Visit: My printer died and I had to return to this location to print another document. After waiting about 20 minutes in line for self-serve printers I ended up helping the customer ahead of me as no one in a red shirt seemed to notice her need for help. (Again, not busy in the store) Now I'm doing the job they wanted to charge me for. Unacceptable!!!
I finally complained that they can't both charge me for customer service and leave customers to help other customers.
Noel Rivera on Google
Last time I stop hear! I will definitely go out of my way to another store. Asked for some assistance on making some copies and was told just look at the instructions. Great customer service ;)
Overall Rating
Overall Rating
( 70 Reviews )Write a Review
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