CVS

Eve Davis _{on Google}

Mar 29th, 2024

This is the worst pharmacy in the entire country, Spare yourself the aggravation and go somewhere else.

Antonio P _{on Google}

Mar 22nd, 2024

One of the worst pharmacies, multiple occasions horrible customer service. Their inventory is always "incorrect" as they tell you they dont have your meds in stock until you get there to pick them up.

Ravi Narayan _{on Google}

Mar 21st, 2024

They have great Pharmacists in Joseph and Dmytro. They provide excellent customer service with their supporting staff.

Shannon Gibson _{on Google}

Feb 15th, 2024

If you want to close your pharmacy before 6pm on a Saturday, you should probably just go ahead and adjust your posted hours. Don't close the gate down halfway and then stare at people that walk up when it's not 6pm yet.

Adela Cervantes _{on Google}

Feb 8th, 2024

(The one star does NOT include the two main pharmacist that work there, the young pharmacy technician, nor the two younger girls that work there they are great I feel for them and I hope they get raises and less stressful jobs)
I almost always leave this place in literal tears, I kept giving them a chance because the location is convenient for me and because one time I literally started crying at the consultation desk and one of the pharmacists showed me so much compassion I could tell he felt bad he ended up going really far out of his way to help me with ADHD meds, personally called my Dr, and then called me way after hours to follow up after he spoke to my doctor and my script was ready the next day he is the rock star of CVS on long street unfortunately its always crazy busy and understaffed and I imagine its a stressful work environment so the few really amazing people who work here can only do so much.
Yesterday I had Costco call them to transfer a prescription to them, Costco called me to let me know they had spoken with them and were waiting for them to fax the script. I called CVS to check if they had had the chance to do so, the woman who answered the phone was SO rude and dismissive and condescending she kept speaking over me wouldnt even let explain my situation rudely told me nobody had called without even checking or asking my name or ANYTHING then after she finished being mean she hung up the phone immediately. Im a pretty sensitive and unconfrontational person and Im never anything but nice to service staff as Ive been working in restaurants my whole life so I get it sometimes its stressful but this woman had no business being so mean. Everything else aside I probably wouldnt even be writing this review if this woman hadnt been such a jerk completely unprovoked over the phone.
After this I called Costco again and they told me they spoke to CVS and they claimed they didnt have my script which just wasnt true because I could see it on the app so my bf and I went to cvs (didnt wanna call bc of the lady from earlier) I spoke to the pharmacy technician at the consultation desk and she was super nice and lovely and helpful and checked w her pharmacist to make sure he sent over the fax (she and I also made sure I was asking for the right dose and strength) after the pharmacist working (he was NOT one of the usual guys) told her he had sent it over I called Costco back to follow up and by then they had already given away the last of the medicine to another patient and they claimed they still NEVER received the right script seems like cvs sent in the wrong thing.
I left CVS upset and in tears since because of their mistake and lack of empathy and care for their job I missed out on a medication that I REALLY needed and is hard to find. Apparently after I left my bf went back and yelled at the pharmacist enraged over what they had done to me in an attempt to stick up for me since clearly I wasnt going to. I wouldve felt bad about him yelling at the pharmacist (bc unlike them I care about other peoples feelings and wellbeing) apparently the pharmacist told him that it was my fault for asking him for the wrong strength which was just a blatant lie since I never even spoke to him, The whole time I was in communication with Costco (theyre the ones who were calling) and they kept confirming the dose strength with me and are the ones who told me cvs claimed they didnt have my script for the strength in the first place, and the cvs pharmacy technician and I also double checked we were talking about the same strength. The pharmacist attempted to gaslight my bf (who was there the whole time) and make me out to be a liar just to avoid taking accountability for HIS mistake. The only thing I feel bad about is that I worry the technician got caught in the crossfire since she was so great.
In conclusion somewhere between the lady that answered the phone being rude as hell for no reason and the new pharmacist trying to gaslight us ending in completely screwing me over I will NEVER return to this CVS