Independent Import Service

Clint Atwater _{on Google}

Feb 4th, 2024

Great service thank you. Will be back!

Glenn Curtis _{on Google}

Aug 11th, 2023

FOR ALL YOU PEOPLE COMPLAINING ABOUT HIS RATES, THEY KNOW MORE THAN THE BMW DEALER AND THE BMW DEALER IS $245 PLUS PER HOUR OF LABOR.

MCCRAZY BEETLE S _{on Google}

Jan 1st, 2024

I had my bmw service, had a couple of things i wanted to get fix. wheel bearing, gauges stop working, head gasket. when i tried to fix the gauges myself i put in a used one, work some times but not all the time, so with the used one in, i took it in to independent. after two days i get a call they said i need a new one, a used one will not work. i told them i took a used one out in put other used one in. they was going to charge me a couple of hundred to switch them out. so i went down took three minutes to do. but nuthing so i put the new used one back in still nuthing. 9 days later they call me in said its working. ask them what they did. they said they checked some wires. but didn't find anything wrong. if it happens again i need to pay 1540 for a new one. the next day after getting it back it did it again. so i go through check everthing and it working fine to this day. for the time they said they work on it i dont belive, plus a crack in my dash. before that. my wheel bearing was makeing noise. so i ask them to replace it, 600 dollars in less then 16,000 miles later. my wheel almost come off. i can see if i drove over 70,000 miles better yet, 50,000 miles. but to have your wheel almost come off under 16,000 miles. either it was a bad part or it was damage when it was pressed in. bmw specialist (not independent imports) say around 100,000 miles done right most start to go out. the part was over price, not a little but a lot. the head gasket was redone after getting it done to. the three things that i had done later had to be redone. me personally would never take my car back to independent import service or tell some one to go. over price for parts, say you need stuff you dont. workmenship was the worst from any place i been to. they do a job halfway and dont complet it right. with in two months i had over 1200, in work done. driven less then 16,000 miles. in had to redo all the work they did. i tell people all the time dont do business with independent import service. i know a couple of people who will say the same thing. my car its not a daily driver on the weekend i like to take it out. . i had the worst experience in my life with dealing with independent import...........