First National Bank Texas

Mar 25th, 2024

Thanks for nothing. Could not get them to trade a torn dollar to use in the lottery machine.
Nov 27th, 2023

Alexia and Brystal have both given me a satisfactory customer service! I highly recommend this bank. They have all smiles and make you feel at home.
Oct 24th, 2022

This bank play games with money so they can charge fees. Used to be pretty good but this is now bordering on fraud. Be aware of your balance coz they will play games. Lucky for me I have the screen shots this time.
Feb 24th, 2022

I have been with this bank since 2005 and am very upset with how they profiled my husband (the store manager) and refused to verify his check. He had all the information and literally had to make a phone call to Wells Fargo but refused. She even made unnecessary commentary, rolled her eyes and he decided to be the bigger person to cash his check elsewhere then returned to deposit it. When returning she acted as if she didn't recall the encounter at all. There was no apology and there is a process such as call the bank, review the documents and so forth to verify a check. I have reached out to the district manager and hopefully this will get resolved. I see now why it is a 2nd chance bank and why people constantly voice their frustrations.
Sep 21st, 2021