Xplosive Audio

Was very impressed with response time, skill, and knowledge level of the staff. they guided me through the product decision making process assisted with the purchase of my new equipment and blew me away with the ease and convenience of the installation AT MY HOME!!! Ask for Jesse he was my guy and definitely knows his stuff.. thanks again guys!
Dec 23rd, 2021

After doing a brief Google search, for someone to replace my defective head unit, near where I'm temporarily working, I found Jesse/Xplosive Audio. He quoted a very reasonable price & we set up a time to meet, within a few days. He completed the job, in a few short minutes &, when we learned that the unit wasn't a complete match, for my SUV, he agreed to figure out another solution. Because I was traveling out of town, the next day, I promised to call him, upon my return, so that he could try a different option, which I did, ~2 weeks ago... I have yet to hear from him. I've called, & texted, for the last 7 days, straight, & only get an auto-reply text, prompting me to leave contact & vehicle info (again). I'm disappointed & would like to get my original radio back & just be done with Jesse and this process.
Dec 17th, 2021

Unprofessional and unreliable. Was told they would be there at 4pm but never showed. I tried to make contact but they disregarding my calls and text. SMH!
Dec 15th, 2021

Absolutely awesome experience. Showed up shortly after contacted, worked hard and got me right!! System looks and sounds great!!! Greatly appreciated. Well worth every dollar and way too affordable
Nov 29th, 2021

We were on vacation, passing through San Antonio and arrived on a Mon and met with Jesse at our RV on Tues. After an hour and a half of lengthy discussions and planning, we sent Jesse off with $600 to purchase parts for the install. (And he left us with instructions of other parts to purchase, which we did, to the tune of another $569). We agreed for Jesse to begin the install on Fri afternoon as he already had other obligations until then. We reached out about 1:00pm on Fri to get an ETA from Jesse. He said he’d be there about 6pm. At around 5:15pm, he indicated he was behind schedule and he would just work a full day tomorrow (Sat) to do the install. On Sat morning around 9am, Jesse texted that he would arrive about Noon. That was the LAST TIME he said or texted anything to us. We had even extended our stay in San Antonio to allow him the time to get the task done and yet, we NEVER heard from him again. By Tues, despite not hearing from him, we finally told him he needed to bring us the parts he purchased with our $600 or bring the cash, and if not, we planned to report him. Still NOTHING. The funny thing is Jesse was super polite and seemed eager to work. And he states that his customers are his “#1 priority”. Yet, this is how he treats two retired veterans visiting his state and his business!! Truly disappointing. He may never learn from this, because petty theft is rarely prosecuted anymore, but WE have learned a lot! Thanks for affecting our trust in others Jesse. That’s on you.
Oct 31st, 2021