Sears Home Appliance Showroom

Charles Metcalf _{on Google}

Oct 1st, 2020

I was looking for a gas range for my wife and I found the one she was wanting with the help of the employee and store manger. Very helpful

Peggy Manley _{on Google}

Jul 15th, 2020

Sherry was very helpful

Mark Renza _{on Google}

May 28th, 2020

Great

Katheryna Ambriz _{on Google}

Apr 25th, 2020

Very poor service, The employee hardly wanted to help me. Nobody acknowledged us when we walked in. There wasn't anyone in the showroom, But 2 employees. She was unable to explain the pricing to me or hardly any other important details. We got a good deal on the appliance I wanted and got great financing. What really made me upset was the fact that the entire time my family member making the purchase is having a hard time communicating with her about pricing and after it was all said and done (1 hr later for only 1 appliance) she starts being polite in Spanish. Are you serious?? She didn't get the phone numbers/information right due to the language barrier. Would have saved us a lot of trouble if she would have spoken up sooner. We were speaking Spanish amongst eachother, I feel like we were prejudged right off the bat. I LOST it, When I left the store for a second to get something out of my car and when I came back in the price for the purchase suddenly went up and they could NOT produce an answer for that even though no changes were made to the order. We had to redo everything twice Probably never going back in the store, I'll just use my card to shop online. If I could give a lower review for my customer service experience I would. They let anyone that applies work there apparently. Appliance purchases are only made every few years on average, you could tell they didn't care about making a positive impression at ALL.I hope this location gets some serious help. The lack of training, product knowledge or any basic customer service skills shows.