The UPS Store

Amutha Taylor _{on Google}

Nov 1st, 2021

This store is more like a Parcel and postage store because they are petty, not friendly & don’t service UPS customers like they are supposed to. To print a label you have to login to their computer with your credit card meaning you have to pay for Internet and you have to pay to print your shipping label, total BS !!! No other UPS store do this.
Support courteous small business and go to the UPS STORE at
8901 Tehama Ridge Pkwy #127, Fort Worth, TX 76177 for great customer service & complimentary label printing (since it was only one)

Connie Hobbs _{on Google}

Oct 13th, 2021

Great friendly staff, recommend doing your business with this branch location store!

L.B. Subba _{on Google}

Sep 23rd, 2021

Worst UPS location I have ever visited. Went to return some Amazon items and the Indian lady (manager) literally humiliated us. She literally said "It is crazy" looking at the item we were returning. I would never go to this location ever.

Kellie Norcott _{on Google}

Sep 9th, 2021

Horrible customer service. No staff wearing masks inches midst of COVID Delta surge. Never again.

David Hobson _{on Google}

Sep 7th, 2021

HORRIBLE Customer Service. Went in this morning and there were 10 people in line in that little store. 1 VERY slow girl in the counter and 3 people on their phones in the back hall way which is visible from the front. Then an older guy who clearly was in upper management y the way his name tag looked, walked out from the back, went to a drawer and pulled out something and completely ignored the fact there were a large amount of people in line and walk right back to the back. Apparently this operation has NO concept of air conditioning because it was hotter than hell in there and very noticeable with all of the people in close proximity who were in line. NEVER going there again! Oh and when I did finally make it to the counter the you man who waited on had just terrible customer service.