The Asten at Ribelin Ranch

May 17th, 2021

Would be great if My neighbor wasn’t a bihhhhh‼️
Apr 7th, 2021

If you choose to stay here, make sure you put in your 60 day notice before you want to move out. I got the memo too late and had to pay almost $2400 for an empty apartment. So make sure you do it because no one else deserves that, especially now during a pandemic. I saw another review that said the staff is not understanding at all and I agree with that whole heartedly. Also, when you first sign the lease, they do not give you a paper copy. They send it in an email that does not say lease or asten anywhere in the email. It is under docusign so be looking for that email when you sign the lease. I missed that email so I didn’t have access to our lease the whole year that I lived there because I also couldn’t pull it up on their online portal so just beware of that. We did ask for a copy after being there a few months but did not receive it. If you want to ask for a lease, do it in writing. Try to ask for everything in writing. They also take about a week to respond to emails, which can be pretty inconvenient. The maintenance responds quickly but never did solve an ongoing problem for us. Our fridge and freezer kept going out and we would call maintenance every time and they would come fix it but it would go out again a week later. We lost so much money because we had to keep throwing out food that went bad because of the freezer and fridge going out. We told them it needed to be replaced and they said they couldn’t replace it until it went out completely so we just continued to lose groceries. I also agree with the bad parking situation. The spaces are really small so your car could easily be hit. Also in our case, the neighbors upstairs had really loud parties every Saturday night that would go until about 5 or 6 in the morning and most of the time, our apartment smelt like marijuana. I don’t know where the smell was coming from but it was out in the hallway too and never went away no matter how hard you tried. Another inconvenience was the mandatory bulk package for tv and wifi. It is more difficult than in needs to be to get new devices on the wifi and our tv did not stay on the wifi so every time we turned our tv on, we had to connect to the internet. I would not recommend staying here but if you do, please note these things I’ve mentioned and hopefully your stay will be better than ours was.
Feb 8th, 2021

Feb 7th, 2021

I can’t say enough good things about this community! I’ve lived here for almost 3 years and even with the management change, it’s been enjoyable. The ladies in the leasing office are truly amazing and dedicated to helping out the residents. The location is convenient to everything I need. HEB and Target are not too far away and lots of good food places are around. I will definitely be signing another lease at The Asten, it’s home!
Jan 31st, 2021