Finks Garage

Great people and service.
Feb 27th, 2024

What a terrible experience. Went in twice, once for oil change and brake inspection (brough the oil and cost over $200) wanted to give them the benefit of the doubt, but I regret it. Paid $430 (with tax) for front brakes (provided parts) and serpentine belt (I also provided this part). Front office lady was rude, condescending, and kept cutting me off. I was polite up until she cut me off for the 3rd time (have a room full of witnesses). They had my car for 24 hours, and I was told that since I didn't give them a timeline, they assumed they could take their time. Told me that they didn't know the car was brought in the day before so we would be first in line even though we gave the keys to the people in the front office and called beforehand. We had an appointment, and the car still took 24 hours. Never talked to a mechanic, and typical protocol at other garages is not protocol here: confirming a job before doing it (even if estimate was given 4 weeks ago), confirming and getting approvement for additional jobs, giving updates to the customer for a time line (had to go in once and call once), talking to someone who actually knows what they're talking about, itemized receipt. To top it all off, is it a mechanic working on your car for $115 an hour? Probably not.
Feb 23rd, 2024

Absolutely HORRIBLE SERVICE REPRESENTATIVE. The woman at the desk is incredibly rude, racist and unsupportive. They will do work on your car without your permission and then charge you for it even if you never consented to it being done. AVOID THIS PLACE WITH YOUR CAR AT ALL COSTS.
Feb 20th, 2024

Just called for some information first of all, very friendly people. Secondly, the man on the phone very patiently spoke with me for about 15 minutes and thoroughly walked me through every detail of a process I was looking for info on.
Jan 18th, 2024

It's a really nice old fashion place love the ppl there and I love working there. They have very good prices on parts and getting ur car fixed and we do alot of different repairs and enhanced inspection, along with regular inspection to.
Oct 1st, 2023