Budget Truck Rental

Mar 17th, 2023

I made a reservation for a 9' cargo van for an out-of-state apartment move. They called me 4 hours before I was suppose to pick up the van and said they had none available. I call customer service at their suggestion to see if there was other vans available nearby. They promised to call me back with options. They never did. If you're looking for a reliable service, this is not the company you should use.
Sep 8th, 2022

Jul 13th, 2022

Moving can be very stressful and plans change frequently and quickly. This budget location was absolutely fantastic about working with me on multiple last minute changes of plan and really saved me a couple of headaches.
Nov 18th, 2021

***DO NOT USE!*** Take this and the other low scoring reviews as warning and avoid at all costs. We are moving out of state and have had a reservation for a truck 60 days prior. The day of the reservation we receive a call at 4 pm stating they cannot locate a truck for us all the way to Maryland and have been searching for days to locate one for our 8 am pick up. First of all if this has been a risk or issue for days do not contact the people less than 12 hours before their household move you have no truck especially when a reservation was placed two months prior which is the purpose of reviewing. The staff is completely incompetent and disrespectful. Oh and dont expect anyone to answer any of your calls when you are trying to figure out what is going on- it will ring and go to voicemail with no response. The budget corporate location is just as useless and clueless. Do yourself a favor and go down the street to U-Haul. This company is an absolute joke and avoidable headache.
Jun 16th, 2022