Wells Fargo Bank

Laurence Harrington _{on Google}

Mar 7th, 2024

40 minutes after the posted hours on the door they werent open. I guess I can understand when that happens at a fast food restaurant, but this is a bank with my money in it! What is going on at this branch?

El Illusions _{on Google}

Feb 7th, 2024

Terrible. The ATM is never working. They used to have one you can walk up to and a drive thru one. The walk up one is gone, and the drive thru one is always broken. This means you have to park- mind you there is NEVER a parking spot nearby, and walk into the bank to do your service which is time consuming.

Helen Lawrence _{on Google}

Feb 25th, 2024

This location has been an absolute nightmare since I relocated to this area 9 months. The fact that I have to drive to King of Prussia or Trooper to have my banking needs address is disconcerting to say the least.
1. ATM is never working and always have to walk in the bank. Manager or Teller said they were waiting on a part?? Nine months later?
2. I was in need of a signature letter to apply for a certification to prove I had an account here back in Feb 2024. The Banker had no idea what I was referring to. I had to show her what to apply to the letter and eventually called the 800 number to get the RIGHT document.
3. Today was my last straw. I came to the bank to open a third, yes third business account as I have been banking with Wells as far back as when they were American and then Meridian bank. Security told me to have a seat, he alerted the banker to let them know I was interested in opening a business account. A timid, mask wearing girl asked me how can she help, I already heard her talking to the more senior banker who had no customers either. She tells me I need an appointment??? For what, no one comes to the location unless they have no other choice and there are two of you and I was the one of three people in the lobby, a customer at the teller window, security and me?? Pure laziness and unprofessionalism. The fact that I have a significant amount of money and have been a customer for over 40 years is crazy. Time to look at a smaller more personal brand. If I could give this location ZERO stars I would

Nathan Anderson _{on Google}

Jan 20th, 2024

Drive up ATM still closed after months and seemingly no intention to fix it. Also no ATM inside. WF should be embarrassed given how long this has been going on.

Laconic Learner _{on Google}

Dec 7th, 2023

The drive thru Wells Fargo ATM at 7782 Crittenden St is not open for weeks now. There is no indication before driving up that the ATM is out of order. However, if you drive across township lines in any direction this is NEVER a problem. There are many well maintained, Wells Fargo banks in suburban areas with ATM that ALWAYS function. I would appreciate the same quality of service at every branch.