At Your Service Errands & Notary

Went to this UPS location today around 4:30 PM to drop off a couple of packages. The young woman (fairly tall, long, dark hair) at the counter was superficially nice, but clearly slyly made me do work she should have been doing, while making things as difficult as possible for me. Both of my boxes were quite large. Instead of helping me place one on the scale, she watched me awkwardly slide one on with a smug smile. After weighing it, she had the nerve to tell me, to take it off the scale, and put the other one on. She, as the employee should have been taking the damn box off and placing it in the proper bin. Additionally, she saw that my arms were completely full with holding the second box, which was on the heavy side. Normally, I would tell such lazy, entitled workers to shape up and do their job. But I was tired and didn't feel like having to play mommy to this child. She continued to watch smugly, as I awkwardly held the second box with one arm, while struggling to push the first large box off of the scale. The second box was an Amazon return, and I had not had a chance to tape it shut because I had run out of packing tape. This should not have mattered because it is UPS's job to do any of the sealing for Amazon returns. Every single one of the many UPS stores I've been to across multiple states has always told me to not worry about taping the boxes shut because that's their responsibility. They've even stopped me when I was in the process of taping to do it themselves. The layabout at the 740 NE 3rd UPS literally told me take the box to the back counter, tape it myself, then bring it back to her. The more that I think about, the more incredulous I am at how she basically ordered me about like I was her servant, while barely lifting a finger herself. Now I hate hate hate thinking this was on account of my race, as I'm a minority, but I did not see her play this passive-aggressive superiority game with the white man that was in line before me. And don't give me the excuse that this employee is also from a minority group, so therefore this occurrence could not be true. Certain individuals in minority groups can be far more demeaning toward fellow minorities than they ever are to whites. Please train your employees properly and teach them the right way to do their jobs, and to treat ALL customers courteously and fairly. A fake smile and being from an underprivileged group does not justify or conceal underlying bad behavior that is inexcusable in any situation.
Feb 8th, 2024

Customer service plus all the options were great
Feb 6th, 2024

Jan 6th, 2024

DO NOT USE THIS UPS STORE! They charge an arbitrary holding fee for picking up packages at this location. Say they can do that because they are independently owned no where is this posted when you send or pickup a package.
Dec 30th, 2023

1-6-24 The male employee was throwing packages like he was playing baseball when we walked in and I had a prepaid label and always just drop it off at the counter then leave. He rudely embarrassed me and my son telling me in front of 5 customers to not cut in line and to wait in line just to drop the packages off. I have been going to this store as long as it has been here and usually the employees are fantastic and just say if you have a label just drop it here. This kid was so rude and unprofessional and I will never go to this store again.
Dec 20th, 2023