BURGERFI
Yext Power Listing.

Chamber Rating

Verified Member
4.2 - (1023 reviews)
592
231
88
54
58
Read Our 1023 Reviews

Chamber Rating

Verified Member
4.2 - (1023 reviews)
592
231
88
54
58
  • Seth Shearon


    Apr 7th, 2024

  • Karla Medina


    Apr 6th, 2024

  • Shelby Prue Jr


    Mar 28th, 2024

  • Kelley Jones

    Burger was so thin that there were gaps in the meat you could see through. Fries were SUPER salty. Many drinks were missing from the freestyle machine. There were at least 5-6 staff present, but none of them ever interacted with me even though I was the only one needing to order. Since there were only two other customers in the restaurant who were seated and eating, I found this odd and a bit rude. Used and paid through their kiosk. Likely my first and last experience at this place. Too many other choices with better hospitality and food. Just wish I had read these reviews first.
    Mar 24th, 2024

  • Local Runner

    UPDATE: I decided to give them a second chance and tried the chicken tender and fries. Well, I cant really say it was much better than the first visit. Tenders, fries and a small soft drink was $20. Very over priced less than average burger! Tonight was my second visit to a BurgerFi and hopefully my last. Over $15 for a less than average burger and fries is outrageous. This burger doesnt come near matching other top burger places. I have a gluten sensitivity and this was one of my reason for given this place a second change was I had saw another reviewer had said she loved the gluten free options... I say what gluten free option! They do NOT have gluten free buns other than lettuce, the fries are cooked with the onion rings so they are cross contaminated and was also told that some of the burger have bread crumbs added so there is also a possibility of cross contamination with them. I stayed and I tried the breakfast all day burger with a lettuce bun and it was basically a flavorless mess. A burger patty with a little small fried egg and one piece of bacon on top. That is it! I finally added enough ketchup, mustard and mayonnaise to eat it.
    Mar 25th, 2024

Read Our 1023 Reviews

About
BURGERFI

BURGERFI is located at 3004 Wake Forest Road, Suite 100 in Raleigh, North Carolina 27609. BURGERFI can be contacted via phone at (919) 999-3700 for pricing, hours and directions.

Contact Info

Questions & Answers

Q What is the phone number for BURGERFI?

A The phone number for BURGERFI is: (919) 999-3700.


Q Where is BURGERFI located?

A BURGERFI is located at 3004 Wake Forest Road, Suite 100, Raleigh, NC 27609


Q What is the internet address for BURGERFI?

A The website (URL) for BURGERFI is: http://burgerfi.com/


Q How big is BURGERFI?

A BURGERFI employs approximately 20+ people.


Q How is BURGERFI rated?

A BURGERFI has a 4.2 Star Rating from 1023 reviewers.

Ratings and Reviews
BURGERFI

Overall Rating

Overall Rating
( 1023 Reviews )
592
231
88
54
58
Write a Review

Seth Shearon on Google

image

Business Response on Google Apr 9th, 2024
Seth, our team wants every guest to experience five-star service, and it's saddening to learn we didn't earn your complete satisfaction. How can we restore your confidence in us? Please let us know. Regards, BurgerFi Customer Care

Karla Medina on Google

image

Business Response on Google Apr 9th, 2024
We only want you to have wonderful experiences when you're eating with us, Karla. We take your 3-star rating seriously and would like to know what steps we can take to earn your complete satisfaction. Regards, BurgerFi Customer Care

Shelby Prue Jr on Google

image

Business Response on Google Mar 28th, 2024
We are looking forward to seeing you again, Shelby. Thanks for the 5-stars Regards, BurgerFi Customer Care

Kelley Jones on Google

image Burger was so thin that there were gaps in the meat you could see through. Fries were SUPER salty. Many drinks were missing from the freestyle machine. There were at least 5-6 staff present, but none of them ever interacted with me even though I was the only one needing to order. Since there were only two other customers in the restaurant who were seated and eating, I found this odd and a bit rude. Used and paid through their kiosk. Likely my first and last experience at this place. Too many other choices with better hospitality and food. Just wish I had read these reviews first.

Business Response on Google Mar 23rd, 2024
Kelley, your concerns from your recent visit are taken with utmost seriousness. The experience you described falls short of the high standards we aim to uphold, from our burgers to our guest interactions. We are truly sorry to hear that both the quality of your meal and the service did not meet expectations. It's essential for us to learn from this and enhance our guest experience. We ask that you please provide us with your contact details, your availability, and a copy of the review link, along with the location visited at [email protected] so we can discuss this further. We are committed to upholding a high level of hospitality and quality and would welcome the chance to make things right. Kind regards, BurgerFi Customer Care

Local Runner on Google

image UPDATE: I decided to give them a second chance and tried the chicken tender and fries. Well, I cant really say it was much better than the first visit. Tenders, fries and a small soft drink was $20.
Very over priced less than average burger! Tonight was my second visit to a BurgerFi and hopefully my last. Over $15 for a less than average burger and fries is outrageous. This burger doesnt come near matching other top burger places. I have a gluten sensitivity and this was one of my reason for given this place a second change was I had saw another reviewer had said she loved the gluten free options... I say what gluten free option! They do NOT have gluten free buns other than lettuce, the fries are cooked with the onion rings so they are cross contaminated and was also told that some of the burger have bread crumbs added so there is also a possibility of cross contamination with them. I stayed and I tried the breakfast all day burger with a lettuce bun and it was basically a flavorless mess. A burger patty with a little small fried egg and one piece of bacon on top. That is it! I finally added enough ketchup, mustard and mayonnaise to eat it.

Business Response on Google Jun 26th, 2017
Greg,Did you know that our burgers are 100% Angus beef that has never been exposed to antibiotics, hormones, and steroids? This quality of beef is only used in 1% of the industry. Our fries are never frozen and fresh cut every day. We hope you will give us another try in the future. Thank you for your feedback. It is greatly appreciated.Warm Regards,Tyann M.Customer Care

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Overall Rating

Overall Rating
( 1023 Reviews )
592
231
88
54
58

Write a Review

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