Budget Car Rental

tony casbarro _{on Google}

Mar 16th, 2024

This is just one of many horrible stores that budget has they have the worst customer service and took 10 back to back calls for them to Anwser the phone. Just for the person to not ask any questions and send a messed up e-bill that had to be fixed 2 more times and didnt explain any of it. Not even to mention that the car got dropped off Friday night and wasnt checked in untill as I stated above the finally answered the phone. Then tried to charge me for the days they were too lazy to do there jobs. Reached out to there US customer service and just got the most sarcastic email.

Tareyana Flood-Taylor _{on Google}

Mar 1st, 2024

TAKE PICTURES OF YOUR RENTAL BEFORE YOU PULL OFF. The manager of this establishment is very rude. He was unaware that a car I returned to him from a different location already had damages (that were documented) prior to me renting. He goes to look at the car & proceeds to tell me that the damage is fresh without looking at the documentation that I had saying that there were already scratches on the vehicle. It made me wonder how many people he has done this to, and if he benefits from it in any way. He was making uniformed decisions and has extremely poor customer service. I will be reporting him in every way possible. I pray they close this location down.

Sheen Willams _{on Google}

Dec 7th, 2023

Very friendly

Velda Edwards _{on Google}

Dec 4th, 2023

The owner was extremely rude because I asked a question about their credit policy. He got upset because I scaned the QR code.