Quest Diagnostics Brooklyn Williamsburg

ABSOLUTELY HORRIBLE. I showed up on time. Was told by the kiosk: 5 minutes. Ok. 25 minutes later, they call me back. Fine. Then, even though I filled out my info on their website and my doc sent a requisition, they have no idea why Im there. They cant take the Rx off my phone, so I have to FAX(??) it using some bootleg app they use. Would have been nice to know in advance. THEN THE APP DOESNT WORK. So I just left and had to reschedule. Worse than any of that, theyre rude to you, like youre supposed to just _know_ this. No. No way am I letting someone with this attitude come near me with a needle. Go to the one in Greenpoint, none of these problems exist there.
May 25th, 2022

There is no use in scheduling an appointment because you will still have to wait for hours. And the nurse is very rude!!!
May 6th, 2022

Waste of your time! Worst lab to ever visit. Booked an appointment, arrived on time, asked for assistance to fax my doctor order, and did not get any. Was told to use the app to send documents wasnt working and that they didnt have an email I could send it too. Only one person on duty. If youre looking for efficient service, that is quick for your blood work or testing, this is not it. Go elsewhere, wasted my entire morning.
Apr 10th, 2022

Terrible place to get any testing done. I got to my appointment on time & the screen lets me check in and said my wait time was 40 mins. Like what? And then I chose the option to have them text me when its time for my appointment. I received no text. I come back and the assistant calls someone elses name and I tell her Ive been waiting for super long then she tells me they called me but I wasnt here, yeah cause I thought Id get a text. Then turns out you cant even email them your referral you have to fax it to them. Why doesnt Quest tell you any of this before hand? Well safe to say Im never coming back here again. All around whom experience was 2 hours long, just makes no sense.
Apr 9th, 2022

The lady working here was very nice and got everything done that I needed, despite me asking for an atypical set of blood tests.
Apr 2nd, 2022