Crunch Fitness - Crown Heights

They have some good staff here, but this gym is not well maintained at all! Machines are not up to date, and several are constantly out of order. The gym itself could also be cleaner. I try to overlook these issues because the classes and staff are pretty good. However, yesterday there was a drainage issue while I was in the shower. There was sewage and human waste on the floors in the bathroom of the womens locker room and the shower drains were overflowing as well. Literal sewage was coming through the shower drains and it flooded the entire shower area! I had sewage/waste all over my feet and ankles and had to walk through it to get out of the shower. It really makes me consider whether I want to come back here.
Apr 7th, 2024

Been here 4 years .. space staff and location are really great . Staff has been great !! The management changed around Sep last year and since then a lot of the important machines have been falling out service, and not being fixed. Been constantly checking in with progress and the answer is always they just came,they are looking into it, they are seeing, this location is next on the list ect . Its been over 3 months of no real functioning leg extension machine just to name one. Adjustment Caps are missing as well. So Id check on what works before signing up. (Just updating, from a month-ish ago some more machines Have fallen out of service ( a weight machine and 2 treadmills ) a staff member said new machines are coming in another month or 2, but was told that that would happen in Feb so yea, place is a mess atm unfortunately. Not sure what to do
Mar 26th, 2024

I'm really disappointed about the new closing time at 7 pm. That was the only day I could make it there
Mar 25th, 2024

The Crunch experience has been great. Depending on the time of day you work out, it can be a bit crowded. The front desk staff is helpful and friendly. I'm always greeted with a smile. I have to say the front desk manager, Faith, is awesome! I had some issues with membership, yet she helped me out. Forget the phone calls. If you have any issues, go see her, and she will help you out. Thanks Faith
Mar 22nd, 2024

Mar 8th, 2024