Costco Hearing Aids

Mark Clem _{on Google}

Apr 7th, 2021

Wow what a run around I got I was 15 minutes late for appointment because they booked me at the wrong store. Called numerous times on my way to let them know but they cant answer a phone. . Then they refused to do both the test and fittings. On top of that she was very rude

John D. _{on Yelp}

Apr 7th, 2021

Huh? Seemed to be the most word often used in my vocabulary. Softer, mask covered voices didn't help either. I generally get my hearing aids from the VA, but they've been less than helpful in replacing my over the ear hearing aids that have suffered thru covid with me. They've been launched, dropped and lost when unmasking and background noise has 1st priority So unwilling to continue that frustration in the drawer they went.  That was the beginning of the next level of frustration. Finally reaching wits end and having been inundated with mail from local hearing aid companies I decided to act. I learned that hearing aid vendors are like used car salesmen, lure you with rock bottom prices and try to upsell into the model that is practical with the most profit for them. So enter Costco Hearing Aid Center, in typical Costco fashion they buy in bulk, and have stores all over the country. So I stopped in, talked to the audiologist and scheduled an Appt. After the hearing test we discussed the options. Since the audiologist are not paid on commission I feel I got better info with no pressure. Hearing aids chosen, molds made and come back in 10 days to pick them up. Huh? Normal took 4-6 weeks at the VA. I show up, they fit great. They were programmed to my hearing deficit, connected to my phone and now I can hear you. They are brand name with the bells & whistles *I* wanted. It was a great experience and now I wonder why it took me so long. Costco may not be your first choice but the may be your last.

Frank Johnson _{on Google}

Dec 16th, 2020

These people are true professionals, engaging and helpful. And their products are wonderful.

Ky S. _{on Yelp}

Apr 28th, 2019

Erin is a sweetheart and answered all my questions, performed my hearing test, and fitted a heading aid. I had scheduled an appointment on Saturday, arrived a little early and was seen right away. It was determined that I only needed one device, she programmed a pair for me to demo while walking around the store. I agreed that only one was necessary, unfortunately they only stock them in a pair and had to order a single unit. That was kind of a bummer being that I live in Taos. The up side was that I saved some cold hard cash. I believe my device arrived the following Tuesday and the called me to arrange a fitting. I scheduled for another Saturday and so far all is great!!She did ask if I wished to schedule a follow up adjustment appointment when I was fitted. Thank you for the great service!