The UPS Store

Justin H-R _{on Google}

Mar 30th, 2024

Ive been using this location for several years. David and his other employees are always great to work with. I wouldnt trust anyone else with my mail.

Vanessa Frank _{on Google}

Mar 11th, 2024

Horrible place. Employees give your package to other customers. I do not recommend this place. Poor service and really poor customer service. Not worth your money and the manager doesn't care if your inconvenience. Might as well use the regular post office it just as bad. I understand the post office has more customers. This UPS store has become just as disappointing. I don't recommend this place. I suggest go elsewhere, "any where else" if you want your packages.

Catherine Laguna _{on Google}

Feb 15th, 2024

I have been using UPS for mail and shipping services for over 10 years. I recently moved my Company to another mail service closer to our new location. Since Customer service at Juan Tabo is second to none since David became the manager, I returned (1 1/2 hr round trip) to have him and his staff send crucial packages to my customers in a timely manner. I can't say enough about how this freed up my day to focus on other tasks while knowing that my packages were in good hands. Thank you!!

Nena-Joy Almodovar _{on Google}

Apr 7th, 2024

My family has used this location to receive all our mail since 2002! We were advised by our local police to use a private mail location as we live on a busy street with mail boxes on the street and easy access for theft. So, we contracted with this office and love the personalized service we receive here. The current store manager, David, has been there many years and the staff that works there is of the highest quality, professional and helpful. While the staff has evolved over the years, the franchise owner (who owns more than this location) hires great people and the store has a relatively slow staff turnover considering the difficulties in finding and keeping good staff. What I love about the service is that all my financial documents are in a safe and secure location until I access them. The store receives and signs for all my online purchases from small to enormous shipments and keeps them stored until I can collect them. They SIGN for all packages and certified mail. We never have to deal with packages stolen from our doorstep nor do we have to depend on neighbors to pick up mail at the house when we travel. They also do an annual, massive shredding of all our tax-related, medical info, and anything else we deem important to protect our identity. The cost per pound for shredding is reasonable and taking it there avoids burning out my little home shredder. I have watched the staff do the packing for others for the most bizarre and difficult objects to pack. They are amazing!!! They are the most pleasant people to interact with and seem to enjoy working together. If I needed a job, I'd put an application at this particular location.

Tyan Ite _{on Google}

Feb 9th, 2024

Absolutely stellar. One of the most important packages of my life was missing coming from Texas. The gentleman from this location investigated. A few days later, he called me. Found! I can't tell you how much I appreciate him and the employees of this store. They are always kind and efficient.