Ace Mechanical Sewer Drain Inc

D B _{on Google}

Oct 14th, 2021

This company does not stand by their work and their 30 day guarantee is worthless. They were hired to unclog a main sewer line that 14 days later remains clogged and now they claim the clog is somehow due to some other reason and so they themselves decide that their 30 day guarantee does not apply. They give you the run around as to why the guarantee is now worthless and now they need to bill another $300 to comeback and try to do the same job again, then they will try to sell you additional unnecessary services that they claim "will work" this time around. Do not trust them, they will continue to lie and will not guarantee their work despite claiming they give 30 day guarantee. What a fraud! I will be filing a dispute with my credit card and will file a complaint with the necessary authorities for misleading business practices, abuse and fraud.

Priscila Almeida _{on Google}

Jun 27th, 2021

A toilet was damaged and all the water in the toilets in the house were floated. I left a message at 11:00 pm the next day at 9:00 am they sent me technicians to fix the problem. Profesional and on time. It is not the first time I have used them. I will keep using them. reasonable prices and reliable.

Tomas Alicea III _{on Google}

Apr 8th, 2021

Technicans came and left without fixing the issue. Never even told me they were leaving. I asked for a toilet to be removed to fix issue I was having. Instead tech & co worker left home without saying a word. Very unprofessional. I will never use them again. Going to use another service instead.

Audiogramz _{on Google}

Jan 26th, 2020

These guys are terrible! They have come to my house 4 times on the request of my home insurance and have failed to figure out why my main line keeps backing up. They have been giving me nothing but a run around. This time I had to fight with them to snake my line. The owner of the company (or so he claimed) said we did not have a problem with our main line. Later that night it backed up again. When my wife called the owner back he sounded drunk on the phone! He also request that he would only come if my wife was going to be home. We found that very weird and creepy! Also when speaking to my wife he accused me of lying to him about the specifics of the issue which was also a lie. I will never let these guys near my home again.