Rentheim

Rented from them there were a few minor issues reaching out to customer service my issues were researched and resolved without hesitation. Cash rentals are hard but this company took my payment verified my info and I received confirmation right away. I would use again and recommend this company.
Aug 15th, 2021

Aug 6th, 2021

Aug 2nd, 2021

Super convenient rental place - when I visited , literally every car rental place was sold out for my preferred car and budget. They were available, extremely flexible and transparent, and provided a smooth transaction when checking the car out and returning. My plane landed early and they still had my car ready nearly an hour sooner with no extra charge. The only reason I gave 4 stars is because the car wasn’t entirely clean, or vacuumed well rather. Missed those hard to reach areas but still gets the job done when you need a last minute rental or just simply want to save big compared to the franchise rental companies! Also, the only pro/con is that when booking through the website they charge right away opposed to just “reserving”, then charging on site. So just be ready to pay when you are doing it online. I guess it’s a cool thing for when you pick up, there’s no other hassle, you’re pretty much set to go! I would definitely rent from them again in the future.
Sep 21st, 2021

Had a prepayed rental with them, the vehicle we rented was in a "fender bender" they said they would contact other customers to see if they would switch out for smaller vehicle. Didnt get a person to do so and now out of a vehicle in an emergency situation. Gave numbers for other rental companies. Had to ask for my money refund. They refunded thre money then charged us again. Claiming that it's not on them. They contacted my wife and said it was confusion and they would comp a vehicle. It happened and great timing, had to go to a funeral this past weekend. Had a equinox and while the gas mileage wasnt great the car itself was good. While we were picking up the car, the rep made a joke about chevy vehicles,. Was receptive and helpful. Apologized for the bad timing, fully explained how the car situation came about. After a few weeks my bank told me that it wasnt on Rentheim but their system that pushed the charge through after it was refunded the first time. Would actually go through them again, plus they are cheaper than most rentals.
Jul 28th, 2021