Metro by T-Mobile

Don't do business or give these people your money. They lure you in with free phones and cheap service and then you get into there phones are double price for prepaid phones, service is almost $100 and then you have to pay all these fees. Online it said they have free phones like they're offering discounts, you go in they don't have any free phones or there's some other crazy fee and then service supposed to be under $50 its almost $100. They do crooked stuff and you go in there thinking one thing and end up spending 3 times as much as what they offer. Online it said the phones are free, $40 a month fee and no activation fee. I went in no free phones, activation fee is $75 and phone plan is $75. I ended having to pay $230 for a phone that was supposedely free and I don't have service on my phone this month. And when I called customer service to find out what was going on, they said they only saw $100 dollars charged to my phone, this person on broken English said they say a $40 activation fee and $75 a month plan. So somebody is lying somewhere. If I went to Walmart and got a prepaid phone I would have $130 more in my phone with a phone with service on it. Stay away from these shops for phones, smoke shops or whatever where these foreigners run it that are against America and they steal from people. Then when I tried to call customer service from my phone I was told I couldn't talk to anyone unless I made a payment. Totally crazy, you'll end up with problems trying to do something simple like get a phone and then it's the total opposite of what they're advertising.
Mar 30th, 2024

Nobody is here and Im ringing the bell standing outside. Theyre suppose to be open and no one is answering.
Feb 25th, 2024

Slow service and no chairs while I'm waiting 40 minutes
Nov 21st, 2023

Oct 9th, 2023

Sep 23rd, 2023