Fairytale Grooming

Iliana Finken _{on Google}

Aug 25th, 2021

I have had only great experiences at Fairytale Dog Grooming! I have a Havanese and a Maltese and they are both treated so well and look fantastic after their grooming every time! My Maltese has pretty bad anxiety because of his past as a puppy mill survivor and I let the groomer know this. On the day of his appointment, she called first thing in the morning to let me know there may be some noisy dogs that might scare him and offered to groom him on her day off instead. While I still took my dog in since other dogs barking don’t usually bother him, I deeply appreciated this offer and it just goes to show that they truly care about the dogs they see! I will continue supporting Fairytale Grooming and refer people here!

Barb Brady _{on Google}

Mar 17th, 2021

We have taken our little dog here for several years and have had a really good experience! Thank you !

Sharly Yowell _{on Google}

Oct 4th, 2021

After leaving several messages between my husband and I, they finally called my husband back denying they got any of my messages at all. They booked us for a 1030 on a Tuesday, we showed up and they turned us away stating they have a 15 minute late policy, that our appointment was for 10. After explaining how urgent this appointment was, how we waited 1 week for the appointment that my husband put it in his calendar immediately after he got off the phone with them, they insisted it was our error. The difference of 30 minutes would have made no difference to us. Mind you, we just inherited my grandfathers schnauzer (he desperately needed groomed) after my grandfather recently passed. This appointment was also for my 15 year old dog as well, so we brought both our pets! Though there is a chance it could have been our error, there was zero compassion, they only offered us to reschedule for a different day. I left saying they lost our business and i would write this review to prevent this from happening to others, they absolutely did not seem to care. Very sad that they apparently get so much business that customers are not valued.

Jodi Manley _{on Google}

May 31st, 2020

Very caring staff, I was very happy with my experience there and plan to go back. My pup was well cared for and came home looking great!