U.S. Bank Branch

Candy Carr _{on Google}

Sep 21st, 2020

US Closed my bank , had to change safety deposit box location .had appoinment ,had to wait by the dentist sign. At the bank.. teller took our stuff then she loudly ask what husband mothers maidin name, from behind counter across the big lobby..we were behind glass..then we waited and had to walk down several spiro steps to the box area...I did see Clorox wipes and hand sanitizer..inside where no one was at. And there where only 2 tellers..longer line at drive thru ...another came in so there were 3..when we left. Very disappointing from US bank

Virginia Schmitt _{on Google}

Mar 21st, 2020

Went to pay rent this morning for my husband business and my card kept getting declined. I checked the app to make sure I had the money and I did so I called the bank to be told I had $1,000 spending limit for the day. So I asked to speak to a manager who could help me to be told nope because my card isnt 90 days and a year for my account I would need to drive 1.5 hours to a branch to have my limit raised. When asked why there was a limit on my card when I didnt ask for one nor was I told there would be one on my card I was told it was federal law. (I spoke to my mother in law who has worked for a bank for 35 years and a credit union I bank with all said its not a federal law). When said driving wasnt an option as I needed to pay it now I was told that there was no other way. So I asked what would happen had I been traveling (as we do at least once a month) and now Im stuck on the side of the road due to spending limit she said that it wasnt her problem and Id have to wait and then told me the conversation was over as this is not her problem.
Way to take care of your customers. I will be going in to pull all my money out and close my account as I will not have a bank tell me how much a day I can spend and now have to find another way to pay my rent for my business. Thank you

Logan Reed _{on Google}

Jul 2nd, 2019

I wont stop here due to the drive thru teller.

Gustavo Fabiano _{on Google}

May 14th, 2019

I came to this bank once only since I was around the area, the lines went by fast and the young lady at the cashier was friendly and really helpful and I was done with my deposit quickly

Kathy Wood _{on Google}

Apr 15th, 2018

The staff at the drive through is helpful and friendly