Saint Joseph, MO Bank

Terrible example of greed. Charging $5 to cash a check from one of your account holders because I dont have an account there. Just pathetic and the best reason not to b ... more

Friendly and helpful tellers!

Best experience Ever and treated like family

Worst place literally every time I show up super rude and very unfriendly have been banking there for multiple years and the service is getting worse!! I literally try to ... more

Very polite staff ....

All Google shows is drive through hours and won't update lobby hours. For the record the lobby is not open until 9AM and is closed on Saturday.

Kolby at the north st Joseph bank is AMAZING! He is always patient and extremely friendly.

I didn't go there

It was ok once I understood it. Thank you.

Bank Advocate was very polite and knowledgeable, she answered all my questions in a timely manner. She also followed up with additional information when she told me she w ... more

UMB is the Best.

They were very helpful and they did there jobs to the fullest. Very respectful. Lobby was very clean.

Doug Miller is your go to for all your commercial lending needs. He leads with integrity, is passionate and thorough. His willingness to go the extra mile to make sure yo ... more

Thank you for taking such great care of me personally and my small business. You are the best

Ive never been to a more friendly bank. Everyone is extreamly nice and ready to help with any problem you have. They know your name when you walk in. Been banking here fo ... more

Be careful and double check anything from this bank. When closing out a CD, they made the check out payable to their bank instead of me. Now I have to make another long t ... more

Love the food

They have always been very helpful to me.

They are good for basic banking needs, and have always been professional to deal with, but if you want a bank who looks at you as a person go to a home town kinda bank. ... more

Beautiful location, very friendly management. Greeted me as soon as I walked in, really made me feel welcome .

In general, this bank is just awful. Go to a credit union or local bank. Eat the rich.

The Investment Services department is very, very difficult to reach. All calls go to voicemail, and no one returns my repeated calls. I am very dissatisfied and plan to m ... more

To be told I dont know what to tell you when they cant find the funds from check that you deposited is unacceptable by any financial institution. Then on top of that when ... more

So helpful and friendly! Thank you for always providing me with an excellent experience each time I come in for a visit! 😊😊

Scuzzy Bank of Kansas City.

Having a good day, its about to get even better!!! If you want to be treated like a third rate citizen and serial felon this is the place for you? Looking to cook a froze ... more

Every time I go in the bank the tellers are personable and professional! Highly recommend them for great custom service with all your banking needs!

Terrible customer service, they blocked my account and I can't use my money and they haven't even sent me the card.

!!!!! SKIP this CONUNDRUM !!!! - 3606 Frederick Avenue, St Joseph, Mo. - Extremely Inappropriate/Suspicious activity as well as Employees. !!!! Go To Nodaway Valley Bank ... more

I can see why this location has a 2 star rating!! A girl by the name of Hannah is who assisted me last week at the location in St.Joe, and the first word that comes to mi ... more

In and out in less than 10 minutes problem solved

I'm 66 years old. I ride the city bus. On my way to the bus station I stopped in this bank to get $20.00 in quarters. They would not give me any quarters since I have no ... more

the teller Megan, was of no help, she just gave me a number to call but when I call the number she told me that the teller should have told me what to do. She isnt concer ... more

Recently lost $1950 to credit card fraud. Talked to the older lady on Woodbine and she seemed like she could care less. Told me I would have to contact each vendor to get ... more

Went to the ATM and attempted to withdrawal $430, I received an error message saying "THIS TRANSACTION IS UNAVAILABLE.PLEASE TRY AGAIN LATER." I waited 2 mins and tried a ... more

No parking for those who wish to walk on the wonderful Lover's Lane sidewalks even after hours.

US Closed my bank , had to change safety deposit box location .had appoinment ,had to wait by the dentist sign. At the bank.. teller took our stuff then she loudly ask wh ... more