KPN Enterprises LLC

Cate Bryson _{on Google}

Sep 17th, 2019

Couldn’t ask for a better tax firm.

James _{on ChamberofCommerce.com}

Mar 18th, 2023

Sadly I have to give Kyle and KPN Enterprises a 1 star. I used Kyle for about 5 years and was very pleased with him over the years. This year unfortunately was as big of a disappointment as I could have had with he and his staff. I had an appt at the first of Feb with Kyle personally and gave him all of my tax documents for our business and personal taxes that were collected over the previous year. I gave around 6 weeks or so to hear from them and never heard anything. I reached out to Kyle through email to check the status of our returns and never heard back. Later I heard from one of his associates that Kyle could not locate (lost) all of the documentation that I provided to him in order to file our taxes for both our 2022 personal and business returns. I never got an apology or "I'm sorry" for the inconvenience that they caused us and never cared enough to make things right on their end. We ended up severing our relationship and had to move on. I understand that things like this happen, but when it does the person/company that caused the problem should take a moment step back and apologize, and do what they can to make things right with their client. They did not do this by any stretch of the imagination. They actually did the opposite, which tells me that our business relationship was not appreciated at all.