Budget Car and Truck Rental

Mary Piskula _{on Google}

Dec 6th, 2023

DO NOT RENT FROM HERE!! The only options I was given for cars (and I had reserved a mid-size car months in advance) were a Tesla or a Ford Mustang. Since I had never driven a Tesla I chose the Ford. After driving to Lake of the Ozarks which took three hours, my mom (aged 83) and I could barely get out of the bucket seats. The next day I contacted a Budget establishment in a city closer to where we were staying - only one hour drive - and asked if I could swap the car for something different. I was told yes and drove the hour to exchange the car, only to find out that Budget KC airport is PRIVATELY OWNED????? And the budget establishment I had driven to had no records of the cars that are rented from there. I was given an 800 number to figure out what to do was told I had to call the Budget KC airport directly. When I asked what the phone number was for the airport budget I was given the same 800 number!!!! And was told that was the only number Budget had. OMG. Never again will I use this rental agency.

Dale Sunderlin II _{on Google}

Nov 19th, 2023

Never again

Brian Robinson _{on Google}

Nov 15th, 2023

There was an issue with my vehicle that I didnt discover until well into the rental. After reaching out when I got home, the issue was resolved quickly by Heather, the manager.
PSA- most rental places dont have the fact car you rented. Just prepare yourself emotionally for that.

Dr. Reba Perry-Ufele _{on Google}

Sep 23rd, 2023

Very nice staff. After traveling for hours I was able to get a car last munite & go to my Hotel.
I am here giving President Service Lifetime Achievement Awards for Unsung Heros in Kansas.

Crespo Morgan _{on Google}

Aug 29th, 2023

Relatively smooth pick up. I reserved a standard SUV and got a Explorer ST!