Sears Optical is located at 425 Rice St in Saint Paul, Minnesota 55103. Sears Optical can be contacted via phone at (651) 291-4300 for pricing, hours and directions.
Contact Info
(651) 291-4300
(651) 770-4274
Payment Methods
MasterCard
Visa
Questions & Answers
Q What is the phone number for Sears Optical?
A The phone number for Sears Optical is: (651) 291-4300.
Q Where is Sears Optical located?
A Sears Optical is located at 425 Rice St, Saint Paul, MN 55103
At first, I was very impressed with the service I received at this store. I was able to get a Saturday appointment and they accepted both of my insurances. After my exam I picked out some glasses and was told that it would be up to 10 days for my glasses to come in. After waiting 12 days I called and was told that my glasses came back after 5 days but were not right so they were sent back and it would be any day now. I was told that I'd get a call when my glasses were ready "probably on Tuesday". It's now Thursday and I called again only to be told that they don't make the glasses on-sight. I was told that they have no idea when my glasses would come in as they have no control over the shipments from the manufacturer (I assume). There was no "sorry for the inconvenience" or other statement to show me that they were concerned about my issue. There was no offer to "follow-up" with their manufacturer - nothing to assure me that they were working to resolve my issue. There was no problem taking my money or billing my insurance and it seemed to me that I was interrupting whatever it is that the person who answered was doing. I told her I'd wait til tomorrow and I'd call again but I've decided that I'm going in tomorrow and getting my money back and taking my business somewhere else. Even if my glasses arrive tomorrow, I'm not planning on returning to this store unless they do something to show me that they care about my business which I seriously doubt.
Linda H. on Yelp
I was very skeptical to come here for an eye exam but I was desperate. My benefits needed to be used by year end so alas, here I was, on New Years Eve Day, looking for a place for Ci and I to get exams and contacts.This place was very convenient for me because I have Health-Partners Insurance for the exam and Eye Med for the contacts or glasses. No having to go two different places. This alone is worth it to me.The Manager was extremely personable and helpful and the Optometrist was also very nice and knowledgeable. I felt he was very thorough and this coming from me, a person who has been going to an eye doctor for over 40 years, is a huge compliment to him. He gave us some free samples of contact lens cleaner, a free trial pair of a new brand of contacts for me to try, and I couldn't be happier with my experience today.We most definitely will be back and you should try it out too!! Go up the Escalator, and straight ahead!!
Jessica A. on Yelp
First thought that came to mind when I arrived was.... Does anyone work here? There were only three customers and no employees. It took 10 minutes until someone came to greet us at the counter. I had an appointment and was only 5 minutes early.The optometrist came out and gave me some paperwork to fill out then eventually he came back out to do my exam. He was very personalable and we talked about foods. He says since I was no longer diabetic that he would not do a dilation. Hmmm.... Okie dokie.When I was done with the exam there was still no one at the counter after waiting ten minutes. So I already had my prescription... I left. I already gave them my insurance information. Bill me. Sheesh.Sears has really got to hire some people. They are going to be losing money left and right this way. I am never going back.
