Team One Chevrolet Buick GMC

Andrea Sessa _{on Google}

Mar 23rd, 2024

The team was wonderful. I even forgot to bring my car in when I was supposed to, missing my appointment, but they were kind and great about rescheduling. I always appreciate their help and thoroughness to make sure my vehicle is safe for my children.

Timothy Gift _{on Google}

Mar 22nd, 2024

We always get treated very good by the service team. Labor rates are overboard, but that isn't their fault and could be fixed through the dealership management.

Biju Devassy _{on Google}

Mar 10th, 2024

It is one of the best dealers I have ever visited. Customer satisfaction is guaranteed.

timothy lee _{on Google}

Feb 27th, 2024

My vehicle was scheduled for transmission work after trying their "fix" of service and reprogramming, which failed and cost me hundreds of dollars on the previous visit before warranty work would be considered. I was then informed upon taking it back for warranty work that the only transmission tech quit, leaving me with no option but to take it an hour away to another Timbrook dealship. Very frustrating and makes getting service difficult and inconvenient. I understand things happen but putting it on the customer to find a solution is poor. Why would you only have one person for that on staff? No offer to send it to the other dealship which owns Team One. Sorry, figure it out, here's the number.....
I have no idea how this different service department will be to deal with, but have a feeling it will be a fight since they don't have the history of my problem and previous diagnosis. Would I purchase from this dealship again and continue to use them for service at $120/hr? Time will tell..