Avis Car Rental

Benjie Flores _{on Google}

Feb 13th, 2024

Edit this review. Well everything changes after this review. I would say I am taken care of every car return on this branch.
Please continue excellent service
Thank you
2-3 times this happens. Avis Staff (bearded guy) will ask the car mileage and gas, then you are good to go. No effort to go outside to check the car and verify the info (gas and mileage). This Avis is not busy location.
Later that day, youll get your invoice via email with fuel charges. Once you call the Avis BG, Hell tell you cant do anything and have to call Avis customer service for reversal of charges. If he had done his job diligently on the first place there will be no hassle calling customer service, explaining situation and has to give info like when where the car get filled with gas. Time of fill, amount, gallons etcwaste of time.
Better ask for invoice when you return the car so that charges will be taken out before you left the counter.
The other staff, (i think his name is Blake). Hassle free transaction with him.

Jill Wright _{on Google}

Feb 10th, 2024

You guys make it easy for the customer to do business with Avis & I greatly appreciate that! THANK YOU SO MUCH, Blake & Colin!

Cassie Huffer _{on Google}

Jan 16th, 2024

Wonderful customer service!!!

Dave Phillips _{on Google}

Dec 17th, 2023

Rented a Malibu for a long one day trip. I had the car for 8 hours. The "low tire pressure" light continously came on. I had to stop 4 times and pay $2.50 each time to fill the tire. The light was on when I arrived at my destination and i informed the individual who took the car in the parking lot. It was a major inconvenience during a long trip.