Avis Car Rental

Tammy Brooks _{on Google}

Mar 30th, 2024

Staff are very pleasant and courteous at the Lawrence, KS avis. I've always had a great experience.

Patti Callaway _{on Google}

Dec 2nd, 2023

Vehicle was absolutely filthy and I was up charged, although told a different price when I picked it up. 5 days AFTER I returned the vehicle they inspected it and billed me for a chip in the windshield, which never occurred while in my possession. The vehicle was so dust and bug covered (appeared to be driven on a gravel road) before I received it, they clearly did not inspect it between renters. Its impossible to get ahold of anyone. I had never received a itemized receipt for my bill, despite request. I couldnt get ahold of anyone to discuss damage charge during business hours.

Andy Faler _{on Google}

Nov 17th, 2023

Easy to deal with, and they get you on the road quickly

Todd _{on Google}

Nov 9th, 2023

Sophia is the best! There was a lot of confusion about a long-term lease of a car from AVIS in Dallas and Sophia got it all straightened out in 10 minutes. Very knowledgeable and super friendly. So glad I decided to stop at this location for assistance.

kacy carpenter _{on Google}

Jan 7th, 2024

Rented a car from Avis for Nov 21-27. On the way home a bird flew into us and broke the windshield. No problem, we have full coverage insurance. Spoke to the people on roadside assistance and the office and they said they would send us a bill for it so we could decide off we wanted to send it to our insurance first or pay in full. Take 21 days. Never received a bill. December 26 I get a charge on my card for 611. Never received a bill but I paid it outright on my card. December 31 I get another bill for 125. Said the car was dirty. It was in the same shape we got all save the windshield. Dirty when we got it. Cigars were in the car when we got, not vacuum, they never told us of that charge when we returned the car and spoke to them. It took them over a month to charge us for that? Will never get a car from them again. Will be sticking with the old faithful enterprise and hertz. I will be disputing. I figured Id give them a try. Second worst rental company ever. If I could give them a zero I would. In top of I reserved a mid size like a Toyota Camry and got a Jeep. Most uncomfortable ride for a 30 hour drive. Would not ever recommend them