John K Fisher Inc

Jessica Neely _{on Google}

Mar 8th, 2024

Sales experience was fine- what happened after was an absolute nightmare. They didnt send my title, so I called and asked. Apparently there was an issue with a payment from the bank and the title would be sent out by the end of the week. I called at the end of the week, everything was good and title was sent. Halfway through next week (after I emailed and called several times without a response), I finally got ahold of Angela and it never was sent. Payment is still an issue. At this point, the story is back and forth, manager Court has given me one story, Angela another. Owner, Danny, is supposed to call me, never does. Im emailing and calling trying to just get communication from them, but its rare they would give me any news or firm info. Finally talk to Danny (owner) to find out they still have not done anything right, payment is being overnighted as well as the title. Title came 4 days later. Payment for trade in is still not done and they have already sold the trade in to someone else. He says he will communicate but doesnt. He did admit they did everything wrong, but he gets upset and mad when I continue to call him out on taking accountability for himself and his horrible communication. He blamed his sales manager Court and his title clerk Angela for not giving him messages. Worst dealership owner Ive ever dealt with. Horrible experience. Mind you, Ive been doing all the communication and work for them since January and it is still continuing today.

Stan Ruff _{on Google}

Mar 5th, 2024

Fast friendly service.

Grant Smith _{on Google}

Feb 22nd, 2024

Quick service and excellent communication of the work being done on my vehicle. David offered me tire options at multiple price points gave great supporting reasoning for his suggestion.