AT&T Store

Kyli Mosher _{on Google}

Apr 18th, 2023

I did not have a good experience. I got a new iPhone 14 which I do love the phone but in the beginning ATT had a lot of issues porting my phone number and when Id call into customer service they were unable to help, very frustrating that the phone customer service is next to useless and I have to come back in store which Im not always able to do, with my schedule. When I do get to the store the staff decides whenever that they are going on a THREE HOUR lunch break. If I would have known at first that the store and customer service was poorly ran and I was going to have to jump through hoops to get the service I need, I would have stayed away and went with a competitor. I like my new phone but the customer service here is garbage, very frustrating experience and ATT takes no accountability.

Pamela Smeltzer _{on Google}

Feb 21st, 2023

It was frustrating, but I didn't give up. Yesterday I got great customer service! Today was even better. The young man who's managing the facility is awesome.

Niki Maas _{on Google}

Feb 7th, 2023

Anthony was phenomenal! We are an Apple & Samsung family. He was very knowledgeable with all products and services. Top knowledge with accessories too. Offered exceptional guidance throughout our process. I highly recommend Anthony and AT&T! Thank you!

Damon Ryan _{on Google}

Jan 24th, 2023

Nicole was phenomenal. I really appreciate her. Especially giving the tough day she was already facing. I was also in search of a new car charger and she gave me one of her very own. That meant so much to me. Ive worked in customer service for years and it was really nice to witness that kindness. I wish you the best of luck! You are so genuine and seem to really care about what you do. Take care of yourself.