United States Postal Service

1 star in every category. USPS should teach a master class in how to disrespect and insult customers. Avoid if possible.
Dec 13th, 2021

Worst customer service. They have so much attitude about helping and doing their job. Half the time employees are just standing around talking to each other.
Dec 8th, 2021

Stay away if possible! I came in to ship a package out not knowing exactly what to do. I had asked the first lady I talked to what to do and she just told me to put my package into a new box. I did, but she failed to mention which box so I put it into the wrong box. Had to re-box once again. When I talked to the second lady she told me I forgot to put the address on the top of the box. Both ladies were rude and I felt very disrespected. I made it clear to the first lady I wasn’t sure what to do and I felt tossed around by the amount of times they sent me back. I was there for over an hour and the place wasn’t even busy.
Nov 26th, 2021

Recommended for passport services in the Loop. They were efficient, genuinely pleasant, and even offered re-takes of my passport photo! I went in prepared and was done in under twenty minutes. (I originally had an appointment at 100 W Randolph that was cancelled last minute due to clerk shenanigans, and the clerks at this station graciously honored my appointment).
Nov 15th, 2021

Oct 20th, 2021