United States Postal Service

Staff was rude and condescending when I asked general questions about mailing a passport application.
Dec 11th, 2021

They are not open when they should be today. no holiday or anything, no sign.
Nov 29th, 2021

Such a poor customer service every time I come here
Nov 28th, 2021

They called to cancel my passport appointment *two hours* before it was scheduled because “there’s no clerk available at this time”. 😐 They suggested I try the USPS station at 211 S Clark. I called that station to confirm; they graciously allowed me to keep my appointment there and were efficient and delightful. If you need passport services in the Loop, I recommend making an appointment at the 211 S Clark office instead.
Nov 23rd, 2021

This store is closed. Try another USPS location
Nov 20th, 2021