Comfort Air Corporation

Robbie McCullough from Comfort Air Did an outstanding job replacing our HVAC unit. From start to finish, we felt very comfortable with the work they did, and we love our new HVAC unit. Robbie was very thorough with explaining everything that needed to be done, and he was able to answer all of our question during the entire process. The crew that did the installation came promptly, were very careful, and completed the work on time. I definitely recommend Comfort Air for your HVAC needs. Services: Heating system repair, HVAC repair, AC repair
Nov 7th, 2021

Ask as many questions when they’re working on your ac. I was told i had a 6 month maintenance they’ll fix whatever but now i ordered a coil peiece and it’s a 30 day warranty on it that i never knew cause i thought i had 6 months on everything so it’s a game they doing what a lot of other companies & almost everyone they send over to my house has an attitude when it comes to fixing my air conditioner
Sep 28th, 2021

Hired this company to do services because the company I had used for years went out of business. I asked the technician to check the thermostat because the system was working intermittently. He went back into my attic for about five minutes or less an stated that I needed a blower motor and module. After he replaced those parts for approximately $1100.00, the ac would not work at all. He supposedly replaced a relay, and that did not fix the problem. After four or five service calls and a new thermostat, my unit started working again. So, I do not recommend this company. Furthermore, I asked to speak with the owners, and never got the chance.
Sep 7th, 2021

This is the worst company I have ever dealt with. They accepted a bid from my rental company to fix my a/c. They started they would be out that afternoon. I waited all day and no one ever showed or even called. I called the next morning and they said they got busy They came the next day which was a Wednesday.the technician was great but the office Did not turn in the estimate untill Friday evening when it was too late to get part in so had to wait till Monday evening at 6 pm to finally get air fixed. So one week without a/c in 95 degree weather. Fast forward two weeks later a/c down again same issue. Called rental company they put out the work order and again comfort air scoops it up. They call and say they will be there that afternoon and will call when on the way. Someone called left message stating they were on the way would be there in an hour call if I had questions. I assume they are on the way. 2 hours pass no technician. I called and got after hours service. They then told me because I didn’t answer or call back(even though that’s not what the message said) they did not send the technician. Now I am still waiting for a technician to show up and still don’t have a/c. I have worked in customer service and sales for 20+ years and if this were my business I would be ashamed. I understand there is a pandemic and workers are in short demand and I am willing to be patient and understanding. However this has been utterly ridiculous and if I had a choice which I don’t because the rental company contracted them I would replace them immediately. Do not ever use this company if you do not want an extreme amount of stress added to your life. Also I added a photo of the voicemail they left but then blamed me for not calling back so they didn’t send technician. Service: AC repair
Aug 30th, 2021

The air conditioner in our son's home stopped working in the middle of July. When the Comfort Air technicians came to install a new air conditioner, they worked all day in temperatures over 100 degrees F. Thank you Miguel, Scott and Dominique for all your help! We were so grateful. Many thanks also to Renee, the Comfort Air dispatcher who worked patiently with me on the phone to get the job done! Service: AC installation
Aug 18th, 2021