Mover's Academy

Dear Management: Tje guys did a great job, the actual movers but Alonzo ripped me off I am here calling for a markup of price per Alonzo s quote of this morning with me Range $350- $425 The guys completed the job in 2:30 min which is worth $325 as per starting of 2:30 pm and arriving at 5:00pm at Destination. With $125/ hr => 3hrs =$ 375, we did less time (2:30hrs). I wouldnt mind paying the extra $100 to reach the max quoted. But Alonzo used a pressure tactic to force me to pay $493.75+$100 down payment =593.75, which is( $ 593.75 paid  - 425 max quoted )= ● $168.75 over max quoted. This is outrageous and this is a formal complaint. I need someone to look into this .
Aug 27th, 2020

I had a confirmation for an on-site estimate this morning at 10:30am. At 11am I tried calling the office and got nobody. It is now 2pm and still no anytime of communication from them. Certainly not a great way to start off and try to gain my business. UPDATE**** As off today Feb 5th I still haven't received a call from anyone.
Aug 16th, 2020

Aug 7th, 2020

I will definitely be using you guys in the near future.Patrick and his team were pretty awesome if you ask me! took apart all of our beds and we fill like went above and beyond to ensure me and my family had a great moving experience. These guys really knew what they were doing i LOVED the part where i did not have to touch anything !lol thank you guys a million !
Jul 22nd, 2020

**** PLEASE BEWARE OF THIS COMPANY***** I used Movers Academy for a move last month and had the worse experience ever. There was information that was withheld about what was going to take place during my move up to the last minute. When I tried to cancel they withheld my deposit and refused to return it. I asked repeatedly if I can speak mover coordinator but got nowhere with my request. If I have known the full terms for my move in a timely matter I would have cancelled. The movers did finish an hour early than what was expected which lead to a refund for an hour of work but I have yet to receive my refund. Again, my move took place mid-October. So far, I have called and called and left voicemails for Alonzo which is the operations manager and still waiting on a call back and my refund. Alonzo stated to me that they are an honest company but with lack of response I have been convinced otherwise. I strongly advise you not to use this company ever for your moving needs.
Jul 9th, 2020