Empire Solar Group, LLC

Richard Sebastian-Coleman _{on Google}

Aug 19th, 2021

Installation was performed by very competent crew with a high level of quality. The office side kept me up to date on scheduling initial installation and the post-installation inspections by regional building and Utilities. When I had a problem with the system reporting how much power was being generated they were able to send a technician to my house a day later who figured out the problem. Everyone I interacted with at my home was both knowledgeable and courteous.

Gregory, Suzanne Tyler _{on Google}

Aug 15th, 2021

good service, a bit delayed with install ( road closure I- 70 ) great guys to work with!

Josh Woll _{on Google}

Sep 15th, 2021

Went solar as it was “pitched” to be cheaper than electric. Was PITCHED NUMEROUS TIMEs that the grid access fee was waived or cancels out with solar generation but it is not. So now I’m paying for both panels and grid access fee. It is more than my bill has ever been for electric in my entire ownership of my property.
The amount of solar generation does not satisfy the amount used. So not only am I paying for panels and grid access but also for electric from the grid. So bill again grows by $20-35 month. $85 for panels, $35 grid access and $20-35 for electric…. My electric bill was never over $75 before.
Solar is pitched to save but is a scam unless you buy the panels outright for $20,000+. Will never recommend going solar. Not this company and employees for their sales pitch and hiding of actual numbers promised

Tena Neal _{on Google}

Sep 3rd, 2021

UPDATE: 8/13/21 - Klick Solar has contacted me and is hard at work to find out the problem and get it resolved! I am very happy to know the sales company actually cares about the product they’re selling and their customers! If this does get resolved I will consider increasing the star review higher!
8/9/21 Not happy with Empire Solar LLC’s lack of communication! I told them to call my husband’s phone as I would be out of town. (caring for my mom after a major surgery) , they called me every time! The work was subcontracted out to 1 Solar who also was given my number to call. The 1 solar group were quick about getting the panels up and cleaned up after install. 1 Solar was done by end of June. The city told 1 Solar the inspection passed, Xcel told Empire the inspection failed due to Empire’s plans not being complete. I only found this out after many phone calls, finally got a hold of one person today, he could see the rejection and no one followed up in it til 7/30, then it was rejected again and was only found because o called today again to figure out what is going on. No net panel installed so no way to track the panels working or not. We are paying for panels that we can’t use. No one will take ownership. I have even contacted the sales rep with Klick Solar by text and phone and he only responded once. He said he would check into it and get back to me, that was over a week ago. Would NOT RECOMMEND them to anyone! Just disgusted with the whole process. Guessing I should’ve gone with 1 Solar….