Veterans Carpet One Floor & Home

Mike _{on Google}

Feb 25th, 2024

Ryan and the installer were great. Ryan stayed on top of things before installation and the installer did a great job.

Montalban6 _{on Google}

Feb 23rd, 2024

Ryan and the team at Veterans did an amazing job with the flooring of my condo. There were no surprises in the estimate. The team did a great job on the laminate & replaced the jigsaw of baseboards without issue. It looks seamless and very professional!

Laura Spitzmiller _{on Google}

Feb 22nd, 2024

We purchased carpet and install from Veterans Carpet One after about a year of searching for the right carpet. We were very frustrated with the lack of accountability and follow through of other carpet shops. We found the perfect carpet at Veterans Carpet One. Walt was great to work with; getting us measured, taking time to talk through the seams with me, and bringing samples to our house. The install went very smoothly: Juan was wonderful and accommodated our request for scheduling, showing up on time. He also answered any of my questions during install and he installed very quickly and did a great job.
Unfortunately, after a few months, our specific carpet started to have wear issues that were beyond 'normal'.
We contacted Veterans Carpet One and were underway with a claim to the carpet manufacturer within a couple of weeks. Unfortunately the manufacturer wouldn't step up and do what was right, but Veterans Carpet One did.
Both managers, Adam (general) and Andrew (install) went above and beyond answering my concerns and talking through the process with me. They were kind and supportive and in the end we came to a great solution to fix the problem. I absolutely recommend Veterans Carpet One for flooring needs. They were outstanding from a knowledge base, customer service and integrity.
OH! And one more important note! In addition to the carpet on the website, they have sections of in-stock carpet in the showroom that are discounted. If you're not extremely specific about what you're looking for, this is a great section to get high quality carpet at a lower price. The added bonus here is that you don't have to wait for the carpet to ship, and you can get it installed much more quickly.
You know what you're getting with this flooring shop and they went above and beyond to make an issue 'right' that wasn't their fault. Thanks Adam & Andrew! Hopefully I don't need flooring again for a long time, but if I do, I'll be back! :)

Damien Anderson _{on Google}

Feb 21st, 2024

We've used Veterans Carpet One a couple of times now and have had positive experiences both times. We had a seam that was coming up on a section of carpet we had installed almost 3 years ago. Andrew, the install manager, repaired it free of charge even though it was far past the normal warranty for install. Will continue to use them in the future.

Steve Fort _{on Google}

Feb 2nd, 2024

Adam and his team did a great job lacing in new wood flooring and sanding and staining the entire floor. Superior job! Love my new floor!