Santa Rosa, CA Electronics Store

Manuelo was awesome. Boost is not. My phone was stolen n the thieves are using it even did a device swap. Went in there for help porting and got help b but now I was told ... more

great costmer service

Marilynn was extremely knowledgeable of the offers and Verizon terms regarding the iWatch I was purchasing. Very happy with my watch and my shopping experience. Thank y ... more

Do NOT use this location to pick up a phone purchased on line. I ordered a phone early on a Saturday, arranging for express pickup at this location. Verizon explained tha ... more

My name is Leslie and I came in today with my son because his phone broke and a very nice lady helped us named Andrea I believe. I just want to thank her for her service ... more

Shawn the general manager was super helpful and transparent. Great experience.

Was having problems with my phone service and MarkAnthony helped me with no hesitates and made my day so much better

Not too customer service orientated. Not real comfortable with them yet. Been 2 yrs and don't feel treated as loyal customer. There's always hope.

They have great staffs. Gabriel Vandana was the one who helped me with my account issue. He did a good job and willing to help customers even if they would buy a product ... more

AWSOME PEOPLE. Great Outfit.

Seem like good folks

I had a bad experience, I had my device unlocked and the lady who helped me (I didn't know her name) didn't even check it, she just told me that it didn't comply with the ... more

They remove credits they promise for a free device when you change the equipment. Even though the monthly rate remains the same. Smartphone line costs the same as an iPad ... more

Really nice employees, I had to do a return since I didn't love the phone I got on my plan, and Ronaldo helped me get a refund. I appreciate the help!

Went in with a list of issues Ive had over the past two weeks. Supervisor said i just work here. Im not the company. Frowning at me. Said I came in to see if anyone was i ... more

They never have any of the phones that you want, only the expensive ones. Always try to run games on you and make the highest sale. Trained liars.

It can get expensive but it has been pretty good so far for us.

Very courteous staff, with plenty of knowledge about phones

Super nice and friendly staff, very helpful and good with explanations. Very highly recommend

Fixed the phone looks great really fast great work !

Although the store is privately owned, when it comes to customer service you are unlikely to get anything more than a generic corporately generated recital of policy as a ... more

Visited this store for trade-in it was very convenient if you have a set up appointment to avoid a long wait, I got help and explain everything I need but the worse thing ... more

You can include a cell phone purchased online, and include it in a plan with you

Best Buy offered to screen donations from its employee resource groups going to LGBTQ causes following pressure from a conservative think tank that holds shares in the co ... more

Thanks to Santiago for his help, I didn't know what to do, thank you

Very knowledgeable

Hated paying for the cell here every month. Employees were all grumpy except one young lady. It put me off, I am the old man, I was supposed to be the grumpy one right? N ... more

After being told by Staples Id have to wait 7-5 business days for my iPhones screen to be fixed, I found out about Moon Cell and without a doubt Moon Cell exceeded my exp ... more

I recently cracked my HP Laptop Screen. Took to Best Buy and get a quotation for $375.00. Almost the price formy laptop. Smart Tech Ready replaced it for only $135. Its b ... more

Great service. Fast and not expensive

I've been going to this shop for odds and ends over the last few years and always have a great experience. The staff is knowledgeable, helpful, and pleasant. I can go in ... more

Quick professional

Thank you yara & jeralyn for setting up my New Phone:)

Best Data recovery in Sonoma county Gabriel was able to recover all my photos from my phone after it fell from the 4th floor and was completely destroyed

Service very good and fast

Called for an emergency and was done very fast. Great job!

Great service and great pricing compared to Car tunes

good selections

Excellent, friendly service and attentive care. Our job was completed quickly, and everything worked perfectly. Highly recommend this company.

Invision glass, what to say.. that they're awesome!? Within in a day I was able to set up my client with a new garage door window. I would recommend them, ANY DAY OF THE ... more