Santa Rosa, CA Consumer Electronics

Manuelo was awesome. Boost is not. My phone was stolen n the thieves are using it even did a device swap. Went in there for help porting and got help b but now I was told ... more

great costmer service

Marilynn was extremely knowledgeable of the offers and Verizon terms regarding the iWatch I was purchasing. Very happy with my watch and my shopping experience. Thank y ... more

I purchased some Daniel Hertz Eva loudspeakers at Lone Crow. I first heard them back in October 2023 but wasn't ready to buy. No worries, John and Tony demonstrated them ... more

Attentive and informative! Couldn't use their services on this job but will definitely consider them for future work!

Do NOT use this location to pick up a phone purchased on line. I ordered a phone early on a Saturday, arranging for express pickup at this location. Verizon explained tha ... more

My name is Leslie and I came in today with my son because his phone broke and a very nice lady helped us named Andrea I believe. I just want to thank her for her service ... more

Shawn the general manager was super helpful and transparent. Great experience.

Was having problems with my phone service and MarkAnthony helped me with no hesitates and made my day so much better

Not too customer service orientated. Not real comfortable with them yet. Been 2 yrs and don't feel treated as loyal customer. There's always hope.

Lavish is a wonderful find. The advice I've received has been valuable after buying electronic gear for years from big box stores with their inexperienced staff.

They have great staffs. Gabriel Vandana was the one who helped me with my account issue. He did a good job and willing to help customers even if they would buy a product ... more

AWSOME PEOPLE. Great Outfit.

Seem like good folks

I had a bad experience, I had my device unlocked and the lady who helped me (I didn't know her name) didn't even check it, she just told me that it didn't comply with the ... more

They remove credits they promise for a free device when you change the equipment. Even though the monthly rate remains the same. Smartphone line costs the same as an iPad ... more

Really nice employees, I had to do a return since I didn't love the phone I got on my plan, and Ronaldo helped me get a refund. I appreciate the help!

Went in with a list of issues Ive had over the past two weeks. Supervisor said i just work here. Im not the company. Frowning at me. Said I came in to see if anyone was i ... more

They never have any of the phones that you want, only the expensive ones. Always try to run games on you and make the highest sale. Trained liars.

It can get expensive but it has been pretty good so far for us.

Very courteous staff, with plenty of knowledge about phones

Super nice and friendly staff, very helpful and good with explanations. Very highly recommend

Fixed the phone looks great really fast great work !

Although the store is privately owned, when it comes to customer service you are unlikely to get anything more than a generic corporately generated recital of policy as a ... more

Visited this store for trade-in it was very convenient if you have a set up appointment to avoid a long wait, I got help and explain everything I need but the worse thing ... more

You can include a cell phone purchased online, and include it in a plan with you

Best Buy offered to screen donations from its employee resource groups going to LGBTQ causes following pressure from a conservative think tank that holds shares in the co ... more

Thanks to Santiago for his help, I didn't know what to do, thank you

Techtonics Events did an amazing job! Leo and his team provided DJ and MC services for my wedding last October and everything went perfect. He was easy to communicate w ... more

I wouldnt go anywhere else. This little phone fix-it shop is fast, fair priced, and super customer friendly!! They work on laptops too.

Great store with a lot of inventory to choose from.

Very knowledgeable

What can I say about a place that still rents videos besides awesome? Plus, someone needs to film a movie in there because the atmosphere is perfectly 80s/90s nerd-esque!

Hated paying for the cell here every month. Employees were all grumpy except one young lady. It put me off, I am the old man, I was supposed to be the grumpy one right? N ... more

They were prompt -- Imagine; a clocksmith who makes house calls! -- and fast workers. The five clocks we asked them to look at were running quickly, and the follow-up wor ... more

After being told by Staples Id have to wait 7-5 business days for my iPhones screen to be fixed, I found out about Moon Cell and without a doubt Moon Cell exceeded my exp ... more

I recently cracked my HP Laptop Screen. Took to Best Buy and get a quotation for $375.00. Almost the price formy laptop. Smart Tech Ready replaced it for only $135. Its b ... more

You know they are very professional

Great service. Fast and not expensive

I've been going to this shop for odds and ends over the last few years and always have a great experience. The staff is knowledgeable, helpful, and pleasant. I can go in ... more

They DO NOT repair lamps!

Quick professional

Responded right away! Helpful. Willing to spend time with me, the customer. There was an actual technical person who responded to me in the chat box.

Thank you yara & jeralyn for setting up my New Phone:)

Service very good and fast