Fairmont Heritage Place Ghirardelli Squ Are

Courteous and friendly staff, luxurious Accommodations, great location and a walk to many restaurants and activities, fantastic complimentary cheese and wine spread on Friday. Great place to stay.
Nov 20th, 2021

This hotel was excellent. The people working there could not have been nicer and the common space and rooms were immaculate. I would recommend this location to anyone wanting to go to SF!
Nov 17th, 2021

Apartments were spacious and beautifully decorated. Service was excellent. Many amenities and easy check in. Great location and very friendly staff. Provided for every need. Wine and cheese night was a special treat.
Nov 15th, 2021

Disabled guests should avoid the Fairmont. I’ve stayed at this hotel a number of times as an able bodied person and have now stayed there twice while in a wheelchair. The able bodied experience is good. The wheelchair experience is really not good. There is an entire wing of the hotel that is inaccessible without staff help, because the wheelchair lift can only be operated from the ground floor or by staff, and it’s very difficult to get staff help. My first stay in the wheelchair I was pretty frustrated by how hard it was to get the staff to come let me down to the ground floor, and this stay I was assured it would be better, but it was just as bad. I’ve stayed at other hotels in the area like the Argonaut, and they take accessibility more seriously. At the Fairmont, they seem unconcerned with the experience of disabled people.
Nov 13th, 2021

Couldn't have asked for a better stay. One of the best hotels I've visited across the world. Even had bikes we could borrow!
Oct 31st, 2021