Navy Federal Credit Union

It was my first time in the bank. I normally do everything online. I was greeted by a polite gentleman at the door who was helpful and answered all of my questions. The teller was polite. I was seated fairly quickly and got my business taken care of with another helpful banker. I was in and out in less than 30 minutes. The bank was clean and had a peaceful environment. I will definitely come to this location again in the future.
Feb 2nd, 2023

Drove out to the branch on Sunday because the hours of operation stats it's open on Sunday until 2pm, which it is not.
Dec 12th, 2022

Aug 14th, 2022

I needed a service and was told I would have to wait 40 minutes so I asked the receptionist if I could go to the store and come back in 20...she said yes...when I came back she looked at me like she didn't know me and said, "oh I thought you left?" So they made me wait over an hour...wow she should have just stated for me to stay...but I was just trying to follow COVID protocol since there were already two other people in the lounge...never again I should have gone to another Navy Federal...I won't be back to this one for sure!
Jul 7th, 2022

I have been with the branch in tierrasanta mall. Over 5 years or more. Always EXCELLENT SERVICE on everything that matters. Staff is the best you could ask for at a bank or credit union. Family members as well belong to Navy Federal Credit Union throughout the United States of America. Thank you for your EXCELLENT SERVICE.
May 7th, 2022