AbacusNext

I was able to resolve these issues and we are ok now.
Jun 12th, 2021

Their "Amicus Cloud" Legal Practice Suite sounds great when the sales people describe it but in practice over the past 7-8 months using it in an office of 13 people I do not beleive there has been a single day without some sort of catestrophic fail or complete data lock-out. For a 10 day period about 2 months ago - our office was completely shut out of our own data. If you enjoy being berated by Judges and Clients and don't really have a need to see your own files and work product - this is the product for you. Otherwise - look elsewhere.
May 2nd, 2021

The mission and vision of the company was blurred because it was not practiced by everyone there. The management should be the one leading on practicing it but they weren't. The CEO was not treating the employees with respect and culture did not seemed important to them.
Mar 15th, 2021

I cannot stress enough DO NOT PURCHASE PRODUCTS FROM THIS COMPANY!!!! We started with Office Tools prior to AbacusNext purchasing them and were fairly happy with the product. Felt it was worth the $2600/year for the most part. Once they were bought out the price doubled the first year to just under $5200/per year. We were heading into tax season and did not have the time to make a change so we stuck it out. Now, 3 years later, they want over $6600. When I tried to cancel it prior to it's renewal date this year they said I can't because according to the contract I signed I had to give a 60 day notice. The contract does not say this specifically rather it directs you to a website that lists all the rest of specifications that they did not include on the contract. When I asked what the early termination fees were they said $6622 which is the price of the entire annual contract. Never run into that before. On a side note, whenever we tried to call for customer support, you would normally have to hold for at least half hour and then they were pretty useless in getting the problem solved. Not even close to being worth the $550/month we have to pay for this software. Deplorable company with no integrity and the software isn't even very good. Very hard to get reports out of due to the overabundance of categories and subcategories that you can choose.
Feb 1st, 2021

AbacusNext is the worst company to work for. They get you excited with promises and future plans for you and for the company, but these are all just promises. There's high employee turnover because the management doesn't care about their employees. They think employees are dispensable and they can just open for mass hiring again when there are several resignations. Save yourself from stress and don't work here.
Sep 14th, 2020