Avis Car Rental

Very bad customer service, extremely poor communication, and eventually they gave me an expired tags car, got pulled over and delayed and my cousin has to fail he driving test for this poor service, not recommended at all.
Feb 22nd, 2024

Im trying to shout out to a kid named ENOCH JACKSON, at the San Diego Avis return rental car place. I have cancer, just had surgery and couldnt even unload my car. This kid SAVED MY LIFE..!! He unloaded and carried my bags for me and was in general - the very best employee Ive EVER met. Whoever reads this - please remember ENOCH JACKSON. THE BEST OF THE BEST. THANK YOU!!
Feb 1st, 2024

I had car pick up on Dec 24 at 12:00 pm and store closing hour was 1:00 pm on Saturday. I called the Avis Miramar at 11:30 am but no one picked up the call and the call was routed to Avis customer service who ensured that our car will be available for pick up anytime before 1:00 pm. We reached office at 12:25 pm and we meet Miguel who was closing the garage doors. He mentioned office is closed and system is shut down, he cant help us with our rental car. Avis customer service is not reliable, we booked our rental car month before for it planned vacation but denied pick up. We had to go through last min hassle of booking more expensive car and so much pain right before our vacation
Dec 21st, 2023

Dec 9th, 2023

Cancelled our reservation with the reason being that they overbook. Atleast gave us a courtesy call, but this was 2 days before our flight.
Dec 1st, 2023