Wells Fargo Advisors

Gina the bank teller has the WORST customer service ever. Dont go!!
Jan 10th, 2022

Eva was wonderful and very helpful. Highly recommend and if they had more people like Eva the bank would have all five stars. Thank you, Russ
Nov 12th, 2021

Today we had the pleasure of meeting with Eduardo, Personal Banker, he not only put my mind at rest concerning an on-line program but went the extra mile to set-up my cell phone allowing me to access Zelle an on-line payment program. He, without hesitation, literally took charge and completed the very tasks of setting up my payment account with complete knowledge and professionalism. This was, without a doubt, the most unselfish offer of help I have ever experienced. He had me up and running in no time. Congratulations on a job well done Eduardo.
Sep 5th, 2021

VERY DISAPOINTED OF THIS BANK.AFTER 10 YEARS BANKING WITH THEM AND KEEPING A HIGH BALANCE ,THEY SENT ME AN OFFER FOR A LOAN WITH A 5.7 INTEREST IN BIG RED LETTERS,WENT TO THE BANK ,GOT APPROVED AND THE GUY TELLS ME THAT MY INTEREST IS 16.5 % AFTER THEY DID A HURD HIT ON MY CREDIT SCORE....COULD SOME ONE TELL ME WHY THEY MISSLEAD YOU TO BRING YOU IN... ? MONTERREY BRANCH LAST WEEK
May 4th, 2021

After banking with another bank for several decades, I took a leap and switched to Wells Fargo when my home bank decided to close the local branch and raise their fees. Choosing Wells Fargo was mainly based on the fact that it was in close proximity to my home as well as my business. In addition to the fact that I refuse to bank with BOA (which is next door to this branch). Since becoming a customer over two years ago, I have had nothing but pleasant experiences with the tellers and staff. Ive only encountered two issues, both were DMI fault of Wells Fargo but due to compromises from online shopping. However, Wells Fargo immediately took care of all issues and resolved my account right away. The only complaint that I have are the daily spending limits. There have been several times when I have unexpectedly needed to make a purchase that was slightly over my daily limit. Not only is it frustrating, it is quite embarrassing when a transaction is declined. Hopefully limits can be slightly raised in the near future. Other than that, Wells Fargo is truly the best. Thank you!
Jun 8th, 2021