Hours

Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM

Chamber Rating

4.2 - (103 reviews)
79
2
3
2
17
Read Our 103 Reviews

Chamber Rating

4.2 - (103 reviews)
79
2
3
2
17
  • Thomas Dimeck

    Truck Power Solutions appreciates the professionalism and commitment that Crystal caters to our business and personnel accounts each and every time were at the Monroe branch., thank you for always being above and beyond, you are truly an asset to OneAZ FCU Kindest regards Tom D.
    Mar 17th, 2023

  • Cristian Jauregui

    Liliana did a great job. She was very helpful and polite.
    Mar 17th, 2023

  • A O

    First of all, Crystal is fantastic. 5 stars for her!!! She fixed my issue noted below within about an hour of posting this review. If ANYONE has any issues, please speak with her; shes always helpful and sweet. Shes also working on fixing the irregularities in this feature, and I can now come in and make a principal-only payment every month. They also refunded me the $ amount. THANK YOU CRYSTAL!!!!!!!!! OLD REVIEW: I only have one issue, and its with another person and a big one. I had received a car loan and was told that all extra payments would come off my principal. Fast forward 6 months, making a total of $2,642.35 additional payments and only receiving most of it, not all of it, off my principal. Last month, I worked with Liliana on adding savings accounts, and I asked if all of the extra payments could be fixed to the principal only since, again, I was initially told that this was what would be done. After an extra hour or so, she said to me that all of my old payments had been taken care of and the amounts taken off the principal only, as I had initially asked. She also told me that a button in my account should allow me to place my extra payments toward my principal. This button must not have been activated yet, and to call in every month to take care of my additional payments. Fast forward to this month. I called in to make an additional payment. Unfortunately, the teller told me I could only take my extra payment off my principal if I came into a branch. I even worked with her and paid online, and the principal only button DID NOT miraculously pop up. Then I told her what Liliana told me the previous month. She spoke with her, and Liliana lied. Basically, all of my $2,642.35 extra payments had NOT COME OFF OF THE PRINCIPAL ONLY.
    Mar 11th, 2023

  • Akash Virk

    Alan was great in customer service
    Mar 9th, 2023

  • Jamari Atkins

    Phenomenal experience with the Monroe branch! Excellent customer service all of my questions & concerns answered in great detail. I will definitely be recommending OneAZ products and services to my closest family coworkers and friends. "If ever in the Phoenix area near this branch, reach out to Alex Hernandez!!!
    Mar 7th, 2023

Read Our 103 Reviews

About
OneAZ Credit Union

OneAZ Credit Union is located at 1812 W Monroe St in Phoenix, Arizona 85007. OneAZ Credit Union can be contacted via phone at (602) 452-4810 for pricing, hours and directions.

Contact Info

  •   (602) 452-4810

Questions & Answers

Q What is the phone number for OneAZ Credit Union?

A The phone number for OneAZ Credit Union is: (602) 452-4810.


Q Where is OneAZ Credit Union located?

A OneAZ Credit Union is located at 1812 W Monroe St, Phoenix, AZ 85007


Q What days are OneAZ Credit Union open?

A OneAZ Credit Union is open:
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM


Q How is OneAZ Credit Union rated?

A OneAZ Credit Union has a 4.2 Star Rating from 103 reviewers.

Ratings and Reviews
OneAZ Credit Union

Overall Rating

Overall Rating
( 103 Reviews )
79
2
3
2
17
Write a Review

Thomas Dimeck on Google

image Truck Power Solutions appreciates the professionalism and commitment that Crystal caters to our business and personnel accounts each and every time were at the Monroe branch., thank you for always being above and beyond, you are truly an asset to OneAZ FCU
Kindest regards
Tom D.


Cristian Jauregui on Google

image Liliana did a great job. She was very helpful and polite.


A O on Google

image First of all, Crystal is fantastic. 5 stars for her!!! She fixed my issue noted below within about an hour of posting this review. If ANYONE has any issues, please speak with her; shes always helpful and sweet. Shes also working on fixing the irregularities in this feature, and I can now come in and make a principal-only payment every month. They also refunded me the $ amount. THANK YOU CRYSTAL!!!!!!!!!
OLD REVIEW:
I only have one issue, and its with another person and a big one. I had received a car loan and was told that all extra payments would come off my principal. Fast forward 6 months, making a total of $2,642.35 additional payments and only receiving most of it, not all of it, off my principal.
Last month, I worked with Liliana on adding savings accounts, and I asked if all of the extra payments could be fixed to the principal only since, again, I was initially told that this was what would be done. After an extra hour or so, she said to me that all of my old payments had been taken care of and the amounts taken off the principal only, as I had initially asked. She also told me that a button in my account should allow me to place my extra payments toward my principal. This button must not have been activated yet, and to call in every month to take care of my additional payments.
Fast forward to this month. I called in to make an additional payment. Unfortunately, the teller told me I could only take my extra payment off my principal if I came into a branch. I even worked with her and paid online, and the principal only button DID NOT miraculously pop up. Then I told her what Liliana told me the previous month. She spoke with her, and Liliana lied. Basically, all of my $2,642.35 extra payments had NOT COME OFF OF THE PRINCIPAL ONLY.


Akash Virk on Google

image Alan was great in customer service


Jamari Atkins on Google

image Phenomenal experience with the Monroe branch! Excellent customer service all of my questions & concerns answered in great detail. I will definitely be recommending OneAZ products and services to my closest family coworkers and friends. "If ever in the Phoenix area near this branch, reach out to Alex Hernandez!!!


Load More Reviews

Overall Rating

Overall Rating
( 103 Reviews )
79
2
3
2
17

Write a Review

RATING:
Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review

Credit Union Near Me in Phoenix, AZ

Arizona Financial Credit Union
1505 E Southern Ave
Phoenix, AZ 85040
(602) 683-1000
( 69 Reviews )
R S Tech
2222 W Parkside Ln STE 117
Phoenix, AZ 85027
(623) 879-6690
( 1 Reviews )
Desert Financial Credit Union - Branch (19th Ave Walmart)
1825 W Bell Rd
Phoenix, AZ 85023
( 4 Reviews )
AERO Federal Credit Union
1944 E Sky Harbor Cir N
Phoenix, AZ 85034
(602) 253-6729
( 0 Reviews )
Ahwatukee Foothills Friends & Neighbors
2517 E Desert Willow Dr
Phoenix, AZ 85048
( 0 Reviews )
Desert Financial Credit Union
411 N Central Ave Ste 140
Phoenix, AZ 85004
602-433-7000
( 6 Reviews )
Alaska USA Federal Credit Union
4750 E Indian School Rd
Phoenix, AZ 85018
(800) 525-9094
( 4 Reviews )
Arizona Financial Credit Union
4475 E Van Buren St
Phoenix, AZ 85034
(602) 683-1000
( 46 Reviews )

START DRIVING

ONLINE LEADS TODAY!

ChamberofCommerce.com
Loading